Technical Architect - A&R CoE

Role Responsibilities:

Purpose of Role

• Own and be accountable for smooth and effective delivery of strategic and tactical process transformation related automation solutions as per agreed plan.
• Ensure the right time delivery of planned automation solutions.
• Ensure the right resources and capabilities are in place, with expected processes and compliance requirements are adhered to.

Dimensions:

a) Financial

Own and manage headcount and technology implementation in their area in line with approved budget.

The job holder is expected to understand the existing landscape while conceptualize the design and architecture of new technology solutions in GBO along with GBO & D&T stakeholders, thus ushering in impactful saving across bottom-line through improvements opportunities in areas of productivity, accuracy, timeliness / efficiency, simplification, standardization, waste elimination, waste reduction, compliance adherence through deterministic autonomation, stochastic autonomation, visual analytics and predictive analytics.

Own process automation, deterministic and non-deterministic chatbots, workflow optimization, AI-ML Deep Learning enabled analytics agenda for relevant processes.

The role has direct and indirect financial responsibility of achieving cost benefits through strategic technology solutions implementation.

b) Market/ Role Complexity

Interact with stakeholder in GBO & D&T across respective experience towers, markets, functions & geographies to identify improvement needs and conceptualize applicable process automations, create solution roadmaps, keystroke documents, develop or co-develop related functional documentation, create sprint-wise go-live plan, create technical design document, deploy strategic solutions in an agile manner through proven lean methodologies.

Work with technical and functional leaders across various resolver groups to own and implement deterministic autonomation, stochastic autonomation, visual analytics solutions, predictive analytical solutions across GBO in Diageo servers.

c) Leadership Responsibilities

Manage a team of 5 or more developers in multiple shifts, as per plan.

Partner with the relevant Business, Technology & Strategic Process owners, supporting their continuous improvement efforts.

Azure Dev Ops, Docker, Jenkins

• Recruit, develop and retain a high performing and engaged team to deliver 100% compliance and great customer experience.
• Ability to deliver as Individual contributor by independently architecting and implementing few new enterprises level applications involving multiple systems, sub-systems, and workflow applications
• Own the technical design and architecture of the new software while integrating with legacy system interfaces.
• Assist in build Process Automation Centre of Excellence (COE) as alternative to UiPath to drive low-cost automation, but not limited to TCO / ROI analysis,
• Be accountable for technical delivery of the new tools and interfaces and overall aspects of software design with hardware, software stack, APIs, security, integration with legacy tools.
• Grow and identify process automation opportunities within assigned verticals and independently implement couple of large-scale transformation projects.
• Create or review and improvise the technical architecture documentation for green field or brown field projects, starting with application design, development, deployment and change implementation.
• Hands-on functional testing, security testing, integration testing, performance testing.
• Hands-on with software security vulnerability test creation and test execution.
• Hands On with AI & ML algorithms will be mandatory
• Hands-on with customer interaction and software development lifecycle, using Agile, Waterfall and other proven project management methodology.
• Implement best practices, and RPA program/project management
• Be accountable for impeccable coding standards and ensure reusable components.
• Be accountable for compliance to all policies and procedures defined for existing solutions and applicable to new solutions, while designing fresh ones.
• Deployment and maintenance of necessary technical environments & documentation for communicating with key stakeholders.
• Build automation solutions autonomously with little guidance and help from resolver groups.
• Effectively communicates with on project plans action requirements to team members and stakeholders, provide updates on project status and achievements.

Experience / skills required:

• 5-7 years of autonomous software and technology solution design development with up to 23-years of People Management experience in a multinational organization within service delivery environment or as software expert having enormous technical expertise.
• Bachelors Degree or masters degree in science or equivalent with 80% plus at secondary, higher secondary level with First Class in Graduation.
• Experience in building up a new automation solution with below stack is required.

Language

Python 3.12 or above in Anaconda 5.3 Environment

Angular, React JS, Node JS,

Ajax, jQuery, JavaScript, JavaScript ES3, Typescript

Flask & Flask REST, Flask-JWT, JWT

Microservice-based architecture (REST/SOAP), Bootstrap

Knowledge of Postman

Database

MongoDB, with Mongo DB Atlas, PostgreSQL with pgAdmin,

MySQL with Workbench, Dynamo DB with AWS console

AI ML Libraries

Tensor Flow, Scikit Learn, Matplotlib, NumPy, Pandas,

PyTorch, Keras, Apache Spark, Open CV, PySpark

AI Scalability: Any one

Deep Learning concepts, Neural Networks concepts

Azure Open AI API usage for custom apps

Model Finetuning

Sever Technologies

Azure Logic App, Azure Web Apps

Cloud Architecture

Clear understanding of Azure Architecture

Clear understanding of Azure Dev Ops for Project Deployment

Dev Ops for continuous integration and continuous delivery

Azure Dev Ops, Docker, Jenkins

Git Bash

Networking

Elastic Networking with SSH, TCP/IP, FTP/SFTP, HTTP/ HTTPS, Sockets engineering

Power Platform

Power App , Power Automate/ Power Flows

Security Scanning

AB Testing, SonarQube.

Graphical User Interface Design

Figma, Adobe Design, Adobe Photoshop, Adobe After Effects.

Project Management Tools: JIRA or Confluence

APIs Integration & Testing: Postman, Robot3T

• Ability to understand the present landscape and look into the future needs of the process, identify process automation solutions with costs and controls - deliver continuous improvement initiatives and manage change control.
• Experience of having successfully engaged, motivated, and influenced a variety of stakeholders in multiple geographies and cultures.
• Proven track record of deploying high performance technology solution with high engagement levels across teams and stakeholders.
• Ability to find solutions, tackle barriers and positively galvanise others around you in a context of ambiguity and fast-moving change.
• Fluent English is a must - articulate with excellent communication skills.