Technical Analyst (Asset Management)

As a member of the Asset Management team, you will be responsible for managing the full lifecycle of IT assets, ensuring accurate inventory, efficient deployment, and responsible disposal when necessary. Your role will be crucial in maintaining compliance with company policies and industry standards, providing you with the opportunity to grow your career in a dynamic environment driven by process excellence. **Key Responsibilities:** - Manage the end-to-end lifecycle of IT assets from procurement to disposal, following company policies and industry standards. - Maintain accurate records of IT assets using tools such as ServiceNow or similar asset management platforms. - Oversee inventory to monitor quantities, locations, and statuses of devices like laptops, desktops, and mobile equipment. - Generate regular reports on asset inventory, procurement status, and lifecycle metrics using advanced Excel functions like PivotTables, VLOOKUP, and formulas. - Conduct periodic audits and reconciliations to ensure data accuracy and compliance. - Coordinate with vendors and logistics partners to facilitate timely delivery and collection of IT assets. - Support asset deployment to end users and manage proper disposal or recycling of retired devices. - Collaborate with IT support teams to resolve hardware-related issues, including failures, replacements, and repairs. - Ensure compliance with ITIL standards, particularly in asset and configuration management. - Provide timely documentation and reporting for stakeholders and audits. **Qualifications Required:** - Minimum 3-6 years of experience in IT Asset Management with DLM expertise. - Education background in BE, BCA, BSc, or BCom. - Proficiency in advanced Excel functions such as PivotTables, VLOOKUP, and formulas. - Strong knowledge of IT asset lifecycle management. - Experience in IT asset audits and reconciliations. - Familiarity with ServiceNow or equivalent ITAM tools. - Understanding of ITIL practices in asset and configuration management. - Effective coordination with vendors and logistics partners. - Strong documentation and reporting skills. - Excellent communication and collaboration abilities. As a global organization with over 20,000 employees, we are dedicated to supporting renowned organizations worldwide in managing their IT infrastructure across 70+ countries. Our focus is on guiding clients through IT strategy, implementing cutting-edge technologies, and driving digital transformation on a large scale. Join us and be a part of our journey towards digitization and innovation.,