Technical Account Manager

We are a team of IIT/IIM alumni with 10+ years of experience in building and scaling some of the largest platforms in the country. Over the past 3 years, weve been running our own profitable, bootstrapped venture with a team of 20+ and are proud to partner with some of the largest healthcare providers in India.

We are looking for a Technical Account Manager who can blend account management, product understanding, and sales growth.

This role involves working directly with clients across healthcare, ensuring adoption, renewals, and expansion while also driving new opportunities. If youre product-first, proactive, and excited about solving real problems in India, this is for you.

• Own day-to-day communication and relationships with key accounts
• Ensure client success track account health, drive adoption, and manage renewals.
• Understand product workflows deeply and suggest best practices.
• Identify upsell & cross-sell opportunities; support demos, RFPs, and proposals.
• Act as the bridge between clients and product/tech teams, ensuring feedback loops.
• Prepare weekly reports on account health, renewal pipeline, and risks.

• 13 years experience in account management / client success / solution consulting (B2B SaaS, healthcare)
• Excellent communication and relationship management skills.
• Strong product-first mindset ability to grasp workflows, integrations, and client needs.
• Comfortable working across multiple projects with tight deadlines.
• Proficiency in tools like CRM systems, WhatsApp Business API, Google Sheets/Docs.
• Self-driven, adaptable, and eager to grow in a fast-paced startup environment.

• Fixed: ?6,00,000 per annum
• Performance Bonus: Up to 50% (?60,000 ?3,00,000 annually), linked to renewals, upsells, and client success
• Total CTC Range: ?6 9LPA

• Get end-to-end ownership of accounts from onboarding to renewals.
• Direct exposure to clients, product, and leadership from day one.
• Fast-track growth opportunities as we scale across India.