Technical Account Manager Client Retention & Upselling

Mind map IT Solutions

2 - 6 years

0 Lacs

punjab

Posted:2 days ago| Platform: Shine logo

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Skills Required

account management sales english communication crm handling

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing high-value clients as a Technical Account Manager, providing them with long-term technical support plans and customized software bundles. Key Responsibilities: - Follow up with existing customers to nurture relationships. - Present value-added tech packages during or after troubleshooting sessions. - Monitor client satisfaction levels and suggest upgrades accordingly. Requirements: - Possess a strong account management mindset with a focus on sales. - Excellent proficiency in English communication and experience in handling CRM systems. The company offers full-time and permanent job opportunities with a night shift schedule. The work location will be in person at Mohali.,

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Technical Account Manager Client Retention & Upselling