Technical Account Manager Client Retention & Upselling

The Technical Account Manager position available in Mohali on the night shift involves managing high-value clients by providing them with long-term technical support plans and customized software bundles. As a Technical Account Manager, your responsibilities will include following up with current customers to establish strong relationships, presenting value-added tech packages during or after troubleshooting sessions, as well as monitoring client satisfaction levels and suggesting potential upgrades. To excel in this role, you must possess a strong account management mindset with a focus on sales, along with exceptional English communication skills and proficiency in handling CRM systems. This is a full-time, permanent position that requires working on the night shift in person. If you are passionate about delivering top-notch technical support to clients and enjoy building lasting relationships, this role as a Technical Account Manager could be the perfect fit for you.,