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3 - 5 years

1 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Full Time

Job Description

JD for Tech Support:

Daily management of personal queue of assigned support tickets and tickets and focusing on meeting ticket SLAs to achieve performance targets

Utilize ITIL best practices to enhance and optimize the services provided to end users.

Experience with Office 365 Administration, including Exchange, OneDrive, SharePoint, Intune, and Teams

Email Administration with essential level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues

Essential domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP

Mandatory skills:

kindly share the resume those who have above skills to jakkakamakshi@happiestminds.com

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Happiest Minds Technologies
Happiest Minds Technologies

IT Services and IT Consulting

Bengaluru Karnataka

5001-10000 Employees

468 Jobs

    Key People

  • Ashok Soota

    Executive Chairman
  • Nitin Achyut

    CEO

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