Tech support (Freshers)

As a Tech Support professional at RoyalPOS, your role will involve providing assistance to customers in resolving technical issues and ensuring the optimal functionality of the RoyalPOS platform. Your day-to-day responsibilities will include: - Troubleshooting software and hardware issues - Managing customer support inquiries - Ensuring high levels of customer satisfaction - Identifying opportunities to enhance the user experience You will collaborate with cross-functional teams to provide effective solutions and maintain smooth operations in a dynamic, onsite environment. Qualifications required for this role include: - Strong Technical Support and Troubleshooting skills - Freshers can apply - Excellent Customer Support and Customer Satisfaction skills - Analytical Skills to diagnose and resolve technical problems efficiently - Good communication and interpersonal skills to engage effectively with clients - Experience with Android-based platforms or POS systems is a plus - Bachelor's degree with basic computer knowledge RoyalPOS offers complete Point of Sale solutions tailored to the needs of restaurant and retail businesses. The solution, built with advanced Android technology, features a user-friendly layout for seamless and efficient POS processing. By leveraging a simple yet powerful Android app compatible with tablets and mobile devices, RoyalPOS ensures easier and more space-efficient management for shops and businesses.,