Company Description RoyalPOS™ offers complete point-of-sale (POS) solutions designed specifically for the restaurant and retail industries. Developed using the latest Android technology, RoyalPOS™ provides user-friendly layouts for seamless retail POS processing on Android tablets and mobile apps. By eliminating the need for bulky hardware systems, RoyalPOS™ delivers a modern, simple, and powerful solution for businesses. Role Description This is a full-time, on-site role for a Sales Specialist, based in Surat. The Sales Specialist will be responsible for identifying and engaging prospective clients, managing the sales process, and delivering product presentations. Additional responsibilities include providing customer training on the RoyalPOS™ system, ensuring client satisfaction, and maintaining regular communication with customers to address their needs and concerns. Collaborating with internal teams to reach sales targets and reporting progress will be key aspects of the role. Qualifications Strong Communication and Customer Service skills to effectively interact with clients and ensure their satisfaction. Experience in Sales and Sales Management to develop, manage, and close business opportunities while meeting targets. Ability to provide Training to clients on technical solutions or applications to ensure they maximize the benefits of the software. Proven organizational and time management skills to handle multiple tasks efficiently. Proficiency in using technology and knowledge of the retail or restaurant industry would be advantageous.
Company Description RoyalPOS™ offers complete Point of Sale solutions specifically tailored to the needs of restaurant and retail businesses. Built with advanced Android technology, RoyalPOS™ features a user-friendly layout for seamless and efficient POS processing. The solution eliminates the need for bulky hardware by leveraging a simple yet powerful Android app compatible with tablets and mobile devices. RoyalPOS™ ensures easier and more space-efficient management for shops and businesses. Role Description This is a full-time, on-site Tech Support role located in Surat. The Tech Support professional will provide assistance to customers in resolving technical issues and ensure optimal functionality of the RoyalPOS™ platform. Day-to-day responsibilities include troubleshooting software/hardware issues, managing customer support inquiries, ensuring high levels of customer satisfaction, and identifying opportunities to enhance the user experience. You will collaborate with cross-functional teams to provide effective solutions and maintain smooth operations. Qualifications Strong Technical Support and Troubleshooting skills Freshers can apply Excellent Customer Support and Customer Satisfaction skills to ensure positive user experiences Analytical Skills to diagnose and resolve technical problems efficiently Good communication and interpersonal skills to engage effectively with clients Ability to work independently in a dynamic, onsite environment Experience with Android-based platforms or POS systems is a plus Bachelor's degree with basic computer knowledge.
As a Tech Support professional at RoyalPOS, your role will involve providing assistance to customers in resolving technical issues and ensuring the optimal functionality of the RoyalPOS platform. Your day-to-day responsibilities will include: - Troubleshooting software and hardware issues - Managing customer support inquiries - Ensuring high levels of customer satisfaction - Identifying opportunities to enhance the user experience You will collaborate with cross-functional teams to provide effective solutions and maintain smooth operations in a dynamic, onsite environment. Qualifications required for this role include: - Strong Technical Support and Troubleshooting skills - Freshers can apply - Excellent Customer Support and Customer Satisfaction skills - Analytical Skills to diagnose and resolve technical problems efficiently - Good communication and interpersonal skills to engage effectively with clients - Experience with Android-based platforms or POS systems is a plus - Bachelor's degree with basic computer knowledge RoyalPOS offers complete Point of Sale solutions tailored to the needs of restaurant and retail businesses. The solution, built with advanced Android technology, features a user-friendly layout for seamless and efficient POS processing. By leveraging a simple yet powerful Android app compatible with tablets and mobile devices, RoyalPOS ensures easier and more space-efficient management for shops and businesses.,