Tech Support Associate

Job Description As a Senior Tech Sales Associate at Adeeba e-Services, your primary responsibility will be to handle inbound calls from customers reporting computer issues. You will be required to diagnose the problems effectively and recommend the most suitable technical support plan along with relevant software to address the issues. Your role will involve selling these support plans to customers, ensuring their technical needs are met efficiently. Key Responsibilities - Receive inbound calls from customers regarding computer issues - Diagnose technical problems accurately - Recommend the best technical support plan and relevant software to customers - Sell technical support plans to customers effectively Qualifications Required - Prior experience in tech sales or technical support is preferred - Strong communication skills - Ability to diagnose technical issues - Sales-driven mindset Company Description Adeeba e-Services is a leading International BPO that specializes in running Inbound tech and website processes. With a focus on providing technical assistance to customers in the US and Canada 24x7, we take pride in offering the best services with our team of skilled technicians. Contact Rima (HR) - 7686839463 / 9836096168 Please note that all your information will be handled confidentially in accordance with EEO guidelines. Job Description As a Senior Tech Sales Associate at Adeeba e-Services, your primary responsibility will be to handle inbound calls from customers reporting computer issues. You will be required to diagnose the problems effectively and recommend the most suitable technical support plan along with relevant software to address the issues. Your role will involve selling these support plans to customers, ensuring their technical needs are met efficiently. Key Responsibilities - Receive inbound calls from customers regarding computer issues - Diagnose technical problems accurately - Recommend the best technical support plan and relevant software to customers - Sell technical support plans to customers effectively Qualifications Required - Prior experience in tech sales or technical support is preferred - Strong communication skills - Ability to diagnose technical issues - Sales-driven mindset Company Description Adeeba e-Services is a leading International BPO that specializes in running Inbound tech and website processes. With a focus on providing technical assistance to customers in the US and Canada 24x7, we take pride in offering the best services with our team of skilled technicians. Contact Rima (HR) - 7686839463 / 9836096168 Please note that all your information will be handled confidentially in accordance with EEO guidelines.