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Tech Mahindra is Hiring For International Chat Process

Tech Mahindra is Hiring For International Chat Process

Tech Mahindra

1 - 6 years

3 - 4 Lacs

noida greater noida

Posted:-1 days ago| Platform:

Apply

Skills Required

chat support international process international chat process web chat chat process email support communication skills typing speed non voice process international non voice chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech Mahindra is hiring for International Chat Process!!

Job Responsibilities:

Provide real-time support to international customers via live chat.
Address customer queries, complaints, and feedback with professionalism.
Ensure timely and accurate responses to customer inquiries.
Collaborate with internal departments to resolve customer issues.
Meet performance metrics such as response time, resolution rate, and customer satisfaction.

Key Skills Required:

Excellent written communication skills in English.
Strong customer service orientation.
Ability to multitask and handle multiple chat conversations simultaneously.
Familiarity with CRM tools and chat platforms.
Problem-solving and analytical thinking.

Eligibility Criteria:

Must have Experience in BPO Based Company.
Undergraduate can apply
Minimum 1 Year of experienced candidates can Apply.
Comfortable with night shifts and rotational week-offs.
Good typing speed and accuracy.

Perks & Benefits:

5 Days working & 2 rotational week off
Both Side Cabs
Lucrative Incentives
Loyalty Bonus Salary: Max up to 4.33 LPA
Job Type: Permanent
Location: NSEZ Sector 81 ( Work From Office )

For more queries:

Contact: 8383846755

Mail To: Anuradha.Gupta@TechMahindra.com

Regards,

Anuradha Gupta( HR Team )

Reference code

Anuradha Gupta

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