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Tech Mahindra- Hiring For Customer Service (International Process)

Tech Mahindra- Hiring For Customer Service (International Process)

Success Stories Org

0 - 1 years

|

4 - 5 Lacs

Noida

Posted:4 days ago| Platform:

Apply

Skills Required

International Voice Process BPO Trouble Shooting Cross Selling Telecom Billing Customer Satisfaction Telecommunication US Process Inbound Voice Process Upselling Technical Support Customer handling International Process Customer Service Executive International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle international customer interactions via voice or non-voice channels. Respond to customer inquiries regarding products, services, or billing. Deliver prompt resolutions and ensure customer satisfaction. Required Candidate profile Maintain service quality as per company-defined SLAs and KPIs. Follow escalation procedures for unresolved queries. Min 6 months exp required Undergraduate & Graduate both can apply

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