Team Manager Operations

As a Team Manager at Mr. Cooper Group, you will have the opportunity to oversee a team of mortgage loan officers who are dedicated to originating new mortgage loans. Your role will involve setting performance goals, providing coaching and mentoring to team members, and ensuring that objectives are met. You will be responsible for managing the end-to-end loan processing operations, from application intake to loan closing, with a focus on accuracy, efficiency, and compliance with regulatory requirements. In this position, you will monitor individual and team performance metrics such as productivity, turnaround times, accuracy rates, and schedule adherence. It will be essential to manage the workflow effectively to ensure that loans progress smoothly from application to closing. Implementing quality control measures to maintain accuracy and compliance with regulatory requirements will also be part of your responsibilities. As a Team Manager, you will need to ensure that all mortgage operations adhere to federal and state regulations, including RESPA, TILA, and others. You will be expected to generate reports on team performance metrics, analyze data trends, and present findings to management. Proficiency in using mortgage processing software and tools to manage workflows and track loan statuses is crucial for success in this role. Moreover, you will play a key role in optimizing team performance, enhancing the overall customer experience, and identifying areas for process improvement or cost reduction. By participating in strategic planning sessions, you will align operational goals with the overall business objectives of the company. Join us at Mr. Cooper Group and contribute to making the dream of home ownership possible for our customers. Job Requisition ID: 023981 Job Category: India Business Operations Primary Location City: Bengaluru Primary Location Region: Karnataka Primary Location Postal Code: 560064 Primary Location Country: India Additional Posting Location(s): Chennai NSM Block 1A,