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Team Manager, FBA Support Ops, FBA Support Operations

4 - 8 years

6 - 10 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Team Management Team Handling retail management FBA Support Operations operational Management FBA Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key job responsibilities • Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. • Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. • Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. • Partner and communicate with stakeholders to ensure consistent employee experience. • Lead team meetings focused on team performance, policy and site updates, and team-building activities. • Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. • Initiate and drive process improvements. Note: This is not a virtual or hybrid role. candidate should be open to work from office all 5 days. BASIC QUALIFICATIONS - 4+ years of operational and/or retail management experience - 2+ years of team management experience - Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level - Bachelor's degree PREFERRED QUALIFICATIONS - Experience with operations, risk, fraud investigations etc. - Experience with six sigma tools and Lean techniques

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