Team Leader - Technical Voice | US MNC

5.0 years

0.0 Lacs P.A.

Gurugram, Haryana, India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

managementsupportservicetechnologyleadershipcertificationsitil

Work Mode

On-site

Job Type

Full Time

Job Description

Role-Team Leader- Technical International Voice Process Key Responsibilities: Role- Team Leader Team Management Supervise, support, and motivate the service desk team (technicians/analysts). Education : Candidate should at least possess a Diploma (Advanced / Higher or Graduate) bachelor’s degree in any discipline. Computer Science / Information Technology or equivalent is preferred. Experience : 3–5+ years in a technical support role, with at least 1–2 years in a leadership or senior support position. Certifications (preferred but not always required) : ITIL Foundation or higher CCNA Show more Show less

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