Team Leader (international Process)

We is currently seeking a Team Leader for their Telecom Process into ISP for NaviMumbai.location.The ideal candidate must have a minimum of one year of experience as Team leader for international process.Join us and be part of our dynamic team!

Designation : Team Leader -Telecom Process

Locatin: Airoli Navi Mumbai.

Roles and Responsibilities:
* Lead and supervise a team to meet operational goals* Develop and implement strategies to improve processes* Monitor performance and provide feedback* Ensure compliance with company policies and procedures* Education : HSC /GradExperience : Minimum 1 year of experience as a TL on paperProcess : Experience in Voice Process is mandatory (International)* Background : BPO Experience* Shift Window : 24 x 7* Week offs : Any 2 days in a week* Location : Airoli* Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills* Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage ,Schedule Adherence ,Login Hours Breaks ,CSAT, DSAT ,AHT Quality Bottom Quartile Management, NPSPrevious experience as a Team Leader on Papers* Required Skills* Strong problem-solving skills* Excellent communication and teamwork abilities

Please send your updated resume & Kindly confirm the same

Basic Details

1. Permanent Address

1. Current Address

1. Mobile Number

1. Alternate Mobile No

Employment

1. Company Name

1. Overall Experience

1. Relevant Experience

1. Notice Period

1. Last Working Day, if resigned

1. Current Annual Salary ( in lakhs per annum)

1. Monthly Salary ( in Rupees)

1. Do you have last 3 Salary Slips

Expectations

1. Do you have offer, in hand

1. Expected Monthly Salary ( in Rupees)

1. Reasons for Change

Any query Kindly contact 7400855477 /rdubey@peshr.com