Team Leader – BPO Voice Sales

Job Title: Team Leader – BPO Voice Sales (Domestic Process)
Location: Ahmedabad
Department: Operations
Reports To: Operations Manager

Job Summary:

We are hiring a dedicated and performance-driven Team Leader to manage our Domestic Voice Sales team. The ideal candidate will be responsible for monitoring daily team performance, achieving sales targets, guiding team members, and maintaining high-quality standards on the floor. This is a great opportunity for someone looking to grow their leadership career in the BPO industry.

Key Responsibilities:

• Handle a team of telecallers for outbound/inbound sales calls
• Achieve team-level sales targets and ensure consistent performance
• Monitor live calls, give feedback, and improve call quality
• Maintain attendance, discipline, and team morale
• Share daily reports with the Operations Manager
• Coach, mentor, and motivate team members to achieve their goals
• Conduct daily team huddles and performance reviews
• Coordinate with support departments (HR, Training, QA) as needed
• Ensure team adherence to process, scripts, and compliance guidelines

Candidate Requirements:

• Graduation in any stream
• Minimum 1 to 3 years of experience in BPO Voice Sales
• At least 1 year of experience as a Team Leader or acting TL (preferred)
• Excellent communication and interpersonal skills
• Strong problem-solving and team management abilities
• Sales-focused mindset and ability to motivate others
• Good knowledge of MS Excel and basic reporting tools

Working Details:

• Shift: Day Shift
• Job Title: Team Leader – BPO Voice Sales (Domestic Process)

Location: Ahmedabad
Department: Operations
Reports To: Operations Manager

Job Summary:

We are hiring a dedicated and performance-driven Team Leader to manage our Domestic Voice Sales team. The ideal candidate will be responsible for monitoring daily team performance, achieving sales targets, guiding team members, and maintaining high-quality standards on the floor. This is a great opportunity for someone looking to grow their leadership career in the BPO industry.

Key Responsibilities:

• Handle a team of telecallers for outbound/inbound sales calls
• Achieve team-level sales targets and ensure consistent performance
• Monitor live calls, give feedback, and improve call quality
• Maintain attendance, discipline, and team morale
• Share daily reports with the Operations Manager
• Coach, mentor, and motivate team members to achieve their goals
• Conduct daily team huddles and performance reviews
• Coordinate with support departments (HR, Training, QA) as needed
• Ensure team adherence to process, scripts, and compliance guidelines

Candidate Requirements:

• Graduation in any stream
• Minimum 1 to 3 years of experience in BPO Voice Sales
• At least 1 year of experience as a Team Leader or acting TL (preferred)
• Excellent communication and interpersonal skills
• Strong problem-solving and team management abilities
• Sales-focused mindset and ability to motivate others
• Good knowledge of MS Excel and basic reporting tools

Working Details:

• Shift: Day ShiftJob Title: Team Leader – BPO Voice Sales (Domestic Process)

Location: Ahmedabad
Department: Operations
Reports To: Operations Manager

Job Summary:

We are hiring a dedicated and performance-driven Team Leader to manage our Domestic Voice Sales team. The ideal candidate will be responsible for monitoring daily team performance, achieving sales targets, guiding team members, and maintaining high-quality standards on the floor. This is a great opportunity for someone looking to grow their leadership career in the BPO industry.

Key Responsibilities:

• Handle a team of telecallers for outbound/inbound sales calls
• Achieve team-level sales targets and ensure consistent performance
• Monitor live calls, give feedback, and improve call quality
• Maintain attendance, discipline, and team morale
• Share daily reports with the Operations Manager
• Coach, mentor, and motivate team members to achieve their goals
• Conduct daily team huddles and performance reviews
• Coordinate with support departments (HR, Training, QA) as needed
• Ensure team adherence to process, scripts, and compliance guidelines

Candidate Requirements:

• Graduation in any stream
• Minimum 1 to 3 years of experience in BPO Voice Sales
• At least 1 year of experience as a Team Leader or acting TL (preferred)
• Excellent communication and interpersonal skills
• Strong problem-solving and team management abilities
• Sales-focused mindset and ability to motivate others
• Good knowledge of MS Excel and basic reporting tools

Working Details:

• Working Days: 6 days a week (Rotational week off)
• Location: Ahmedabad (Onsite)
• Salary: Best in industry with performance incentives
• Shift: Day

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Speak with the employer
+91 9711385138