Team Leader

Job Description

Please find the job description for the role: We are seeking a motivated and enthusiastic Retail Partner to join our team in Kolkata/Howrah. This entry-level position is ideal for individuals with 0-10 years of experience who are passionate about providing exceptional customer service and contributing to a dynamic retail environment. The Retail Partner will play a crucial role in enhancing the shopping experience for our customers while ensuring that the store operates smoothly. ResponsibilitiesAssist customers in selecting products and provide detailed information about merchandise. Maintain inventory levels and ensure stock is replenished on the sales floor. Handle transactions accurately and efficiently using the point of sale system. Address customer inquiries and resolve issues in a timely manner. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Participate in visual merchandising and store displays to create an attractive shopping environment. Monitor product expiration dates and manage returns or exchanges as per company policy. Keep the store clean, organized, and welcoming for customers. Skills and QualificationsStrong communication skills in English and Bengali; Hindi is a plus. Basic mathematical skills for handling cash and transactions. Proficient in using point of sale (POS) systems and basic computer applications. Ability to work in a fast-paced retail environment and handle multiple tasks simultaneously. Customer service orientation with a positive attitude and willingness to assist others. Knowledge of retail sales techniques and product knowledge relevant to the store's offerings. Flexibility to work various shifts, including weekends and holidays. High school diploma or equivalent; further education