Team Lead Website & Mobile Application Process

As a Team Lead for the Website & Mobile Application Voice Process team, you will be responsible for managing a team of professionals handling client communication, requirement gathering, project coordination, and delivery for website and mobile app development projects. Your role will require strong leadership skills, excellent communication abilities, technical understanding, and experience in managing operations and client interactions. Key Responsibilities: - Lead and supervise a team of professionals in handling client communication, requirement gathering, project coordination, and timely project delivery. - Ensure effective communication with international clients, especially those from the US, UK, or Australia. - Implement SEO, ASO, and digital marketing principles to enhance project performance. - Conduct quality monitoring and call evaluations to maintain service standards. Qualifications Required: - Proven experience in team leadership and management. - Excellent communication skills with the ability to interact with clients effectively. - Sound technical understanding related to website and mobile app development. - Familiarity with SEO, ASO, and digital marketing concepts. - Prior experience in quality monitoring and call evaluation will be an advantage. Thank you for considering this opportunity to lead our Website & Mobile Application Voice Process team.,