Team lead Telecom OSS

As a highly experienced Senior Project Manager with a strong background in Telecom Operations Support Systems (OSS) and Service Management, your role will involve providing detailed expertise and guidance in Service Management, overseeing and managing Service Management modules, facilitating integration of Service Management with other components, arranging and conducting workshops with all OSS parties, supporting OSS design teams, maintaining a comprehensive understanding of integration protocols relevant to OSS, utilizing advanced knowledge of Service Management architectures and systems, and managing stakeholder relationships effectively. Key Responsibilities: - Provide detailed expertise and guidance in Service Management, ensuring alignment with best practices. - Oversee and manage Service Management modules, including Incident, Change, and Problem Management. - Facilitate integration of Service Management with other components to ensure seamless operations. - Arrange and conduct workshops with all OSS parties to foster collaboration and knowledge sharing. - Support OSS design teams by providing necessary insights and recommendations based on industry standards. - Maintain a comprehensive understanding of integration protocols relevant to OSS. - Utilize advanced knowledge of Service Management architectures and systems to drive project success. - Manage stakeholder relationships effectively, ensuring clear communication and alignment of project goals. Mandatory Skills: - 10-15 years of IT experience, with a focus on Telecom OSS. - In-depth understanding of Service Request Management processes and frameworks. - Experience with Service Management modules: Incident, Change, and Problem Management. - Proven experience in integrating Service Management with other IT components. - Strong Stakeholder Management skills and experience in facilitating workshops. - Advanced knowledge of Service Management architectures and systems. Preferred Skills: - Familiarity with various integration protocols used in OSS. - Experience in providing support to OSS Solution Design teams. - Ability to work collaboratively in a fast-paced environment. - Excellent communication and interpersonal skills. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Relevant certifications in Service Management (e.g., ITIL) are a plus. - Proven track record of managing complex projects in the Telecom sector.,