Team Lead- Operation

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

CountryIndiaWorking ScheduleFull-TimeWork ArrangementHybridRelocation Assistance AvailableNoPosted Date30-May-2025Job ID8480

Description And Requirements

  • Prepare Lead Admin Report, Control Tower Report & Status Code Rejection report as per the business timelines
  • Review the reports thoroughly and determine the required actions basis of the decision-making and defined process.
  • Do a thorough research of the records in the reports and move to the next steps to either process or pend the transactions depending on the scenarios.
  • Exercise judgment and product understanding to determine the appropriate handling of complex issues.
  • Work with stateside teams/ stakeholders to calibrate, coordinate, and consolidate the reports.
  • Adhere to the timelines strictly to meet the deadlines every time.

About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.At MetLife, it’s #AllTogetherPossible. Join us!

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