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For Employers

Team Lead

Jeeves Consumer Services

3 - 8 years

|

2 - 3 Lacs

chandigarh jaipur delhi / ncr

Posted:2 hours ago| Platform:

Apply

Skills Required

team handling managing the technicians service delivery management handling escalations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Manage a team of technicians to ensure efficient service delivery management.
Handle escalations from customers, resolve issues promptly, and maintain high levels of customer satisfaction.
Oversee the entire process from receiving service requests to completing tasks efficiently.
Ensure effective communication among team members and stakeholders through regular meetings and updates.
Monitor performance metrics to identify areas for improvement and implement changes accordingly.

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Jeeves Consumer Services

Consumer Services

San Francisco

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