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8.0 - 12.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Lead Data Analyst at Ascentt, you will be responsible for leading the end-to-end analytics lifecycle for cost-focused projects. This includes defining key objectives, delivering insights, and making recommendations to senior stakeholders. Your role will involve contributing to analytics initiatives with a focus on cost metrics to ensure alignment with business goals. You will be tasked with defining and implementing robust data models to ensure the scalability and accuracy of cost metrics for reporting and forecasting. Additionally, you will design, measure, and monitor cost-related Key Performance Indicators (KPIs) such as cost-per-unit, cost-of-service, budget utilization, and return on investment (ROI). Your responsibilities will also include creating dashboards and reports that effectively communicate cost metrics and trends to stakeholders, enabling data-driven decisions. In this role, you will conduct advanced analysis through exploratory data analysis, trend forecasting, and scenario modeling to identify cost-saving opportunities and potential risks. You will collaborate closely with data engineering and governance teams to ensure data quality, integrity, and compliance. Furthermore, your role will involve analyzing datasets to uncover trends, patterns, and insights that help the business better understand cost dynamics. Collaboration across teams is essential, as you will work closely with Finance, Operations, and other departments to align analytics with organizational needs and goals. You will partner with data engineers and other team members to ensure the accuracy and reliability of data. Additionally, you will share knowledge and insights with team members to contribute to team growth and foster a collaborative and innovative work environment. To qualify for this role, you should hold a Bachelors or Masters degree in Data Science, Economics, Finance, Statistics, or a related field. You should have 8+ years of experience in data analytics, with demonstrated expertise in cost analytics, financial modeling, and cost optimization. Proficiency in data analysis tools and languages such as SQL, Python, or R is required, along with hands-on experience with BI tools like Tableau, Power BI, or Looker. A strong understanding of database systems, data warehousing, and ETL processes is essential. You should possess a strong analytical mindset with the ability to transform complex data into actionable insights. Excellent written and verbal communication skills are necessary, with experience in presenting findings to stakeholders. The ability to manage multiple priorities and deadlines in a fast-paced environment is also crucial for success in this role.,

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3.0 - 13.0 years

0 Lacs

muzaffarpur, bihar

On-site

We are seeking a dynamic people leader with a clear understanding of the bigger picture, capable of balancing strategic vision and thought leadership with execution excellence. As the Group Leader - Human Resources, you will play a crucial role in scaling our operation and organization while focusing on customer-centricity, team growth, well-being, and operational rigor. You will be responsible for managing a large, complex site/location, working closely with senior operations leaders to strategize business goals and execute key HR initiatives. Your key responsibilities will include overseeing generalist activities, HR initiatives, employee retention, and employee engagement at the location. You will provide strategic direction to the team, effectively implement HR strategies, and ensure the development and management of an efficient employee lifecycle. Acting as a liaison between Human Resources and business operations leaders, you will drive positive relationships with the Customer base and facilitate the delivery of employee processes. Collaborating with the leadership team, you will develop and implement short and long-term human resources strategies to drive business growth and enhance employee engagement. By partnering with senior management, you will lead culture change initiatives, aligning with Concentrix cultural values, and fostering open communication across all levels of the organization. Additionally, you will oversee the implementation of employee engagement programs, manage compensation and benefits, and provide mentorship and guidance to senior management. To be successful in this role, you must have ITES/BPO industry experience and at least 13 years of relevant HRBP experience in third-party business process services companies. You should be familiar with leading teams in a fast-moving, customer-centric environment and possess the ability to solve complex problems independently. An MBA/PG degree is preferred, along with expertise in HR generalist responsibilities. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule is during day shifts, and proficiency in English is required. The role will be based in person at the specified location.,

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8.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a Strategic Planning and Communication professional, you will be responsible for developing and communicating Annual Operating Plans (AOP) based on client briefs. You will lead the client pitching process, collaborating with internal teams to generate innovative concepts. Your role will involve providing strategic inputs to competitor analysis and identifying opportunities for process improvements and new business avenues. Additionally, you will analyze business-as-usual (BAU) operations to drive experimentation and innovation. You will be tasked with creating compelling case studies and success stories that showcase the achievements of the branch/cluster's work, enabling recognition through awards and partnerships. Defining brand positioning strategies that set clients apart from competitors and resonate with target audiences will be a key aspect of your responsibilities. Furthermore, you will review and vet client briefs to ensure alignment with execution plans and strategies. In terms of Client Relationship Management, you will develop and maintain strong relationships with clients to drive renewals and upsells. Regular meetings with clients to understand their strategic growth plans and identify upsell opportunities will be essential. You will also establish benchmarks and review timelines to ensure client satisfaction and take final accountability for client pitches and annual execution plans. Performance Analysis and Reporting will be a crucial part of your role, as you evaluate marketing success through social media reports and demonstrate value to stakeholders. Resource Planning and Contract Management will require you to update resource planning quarterly and ensure timely contract renewals while addressing obstacles proactively. Legal Compliance and Education are vital aspects of the position, as you will be responsible for educating team members on legal considerations to ensure campaign adherence to legal boundaries. Financial Management will involve maintaining monthly client P&Ls to meet billing targets. As a Team Manager, you will conduct monthly team meetings, provide feedback, and mentor teams for proactive problem-solving. Collaborating with the Learning and Development team, you will structure training programs to enhance work quality and specific competencies. Additionally, you will be responsible for hiring capable resources who can accurately understand, communicate, and execute client briefs.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Team Leader for Customer Renewals at IRIS KPO Resourcing (I) Pvt Ltd in Chennai, you will play a crucial role in leading our Customer Renewals team. Your responsibilities will include driving team performance, ensuring timely renewals, delivering excellent customer service, and fostering team growth and development. You will be tasked with leading and motivating the Customer Renewals team to achieve performance targets. Your role will involve ensuring smooth handling of customer queries, quotations, and renewals, while monitoring SLAs, workflow, and quality standards. Additionally, you will be responsible for driving revenue growth through effective account management and serving as a point of escalation for complex customer issues. To excel in this role, you should possess prior experience in handling Renewals processes along with leadership responsibilities. Strong people management and communication skills are essential. You should be willing to work in the UK Shift (2 PM - 11 PM) and hold a graduate degree with relevant team handling experience. The position requires you to be based in our Chennai office at Nungambakkam. We offer a one-way drop facility for female employees and follow a 5-day work week (Monday to Friday). If you are passionate about leading a team, ensuring customer satisfaction, and driving business growth, we encourage you to share your resumes with us at narmadha.n@iriskpo.in. Join us at IRIS KPO Resourcing and take the next big step in your leadership journey.,

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10.0 - 14.0 years

0 Lacs

maharashtra

On-site

1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights. As a Director, you will have four key responsibilities: 1. Driving business development. 2. Client management. 3. Ensuring project delivery. 4. Team management. Your primary responsibility will be to drive business revenues and profitability by owning existing key accounts/clients for 1Lattice and opening up new accounts through various strategies such as marketing activities, cold calling, and business discussions. Additionally, you will be accountable for managing project profitability, enhancing product offerings, and developing connections with senior-level Private Equity and Venture Capital executives. In this role, you will lead delivery teams in the Financial Investors vertical, overseeing project delivery and guiding the research process to generate insights that aid clients in making investment decisions. Your leadership extends internally as well, where you will motivate colleagues, support team members in their professional growth, and contribute to building a strong team culture within 1Lattice. Key Roles and Responsibilities: - Meet and exceed revenue/business development and profitability targets. - Drive sectoral marketing, industry visibility, and brand representation. - Ensure high client satisfaction through impactful delivery. - Maintain business continuity with existing clients and secure repeat business. - Take ownership of project scope and delivery, leading high-impact teams. - Drive thought leadership in projects and provide innovative solutions to client problems. - Manage team growth and satisfaction, fostering a strong team culture. - Actively participate in recruitment and build project delivery teams. Competencies and Skills: - Minimum 10 years of experience in data services, business research, or consulting. - Strong industry connections in the PE/VC sector with the ability to handle senior conversations. - Proficiency in creating impactful proposals and delivering compelling client presentations. - Demonstrated ability to manage large-scale projects and drive work through teams efficiently. - Excellent team management skills, focusing on growth, efficiency, and team culture. - Strong analytical and problem-solving abilities. - Outstanding written and verbal communication skills. - High drive and energy levels. Qualifications and Certifications: - MBA degree from a Tier 1 college. - 10+ years of experience in primary and secondary research and data projects. - Demonstrated leadership in educational and professional endeavors.,

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