Tax Support Processor

Hsbc

1 - 3 years

1 - 5 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

asset servicing corporate actions analytical reconciliation fund administration swaps business continuity planning cima stakeholder management financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop and maintain all process specific SOPs and JAMs
Provide training and create on the job training/cross training plans for the process
Active participation and support HSS projects
Support Business Continuity planning
Update and monitor daily deliverable trackers
Maintain/create SOP/JAM in a timely manner and ensure relevant sign offs and share point updates are complete
Deliver effective on the job training, identify knowledge gap, and prepare training plans for new joiners and under performers. Track trainee progress against the learning curve and deliver feedback
Support strategic projects by providing SME knowledge and assist on new system / product testing and new client process migrations by coordinating with key project stakeholders
Drive training as per BCP cross training plans and provide support during BCP testing and actual BCP scenarios
Ensure timely allocation of work based on available capacity. Prepare KPI and other MI reporting for Internal and External stakeholders

Requirements

At least one year of relevant experience in Fund Administration Services
Applicant should be following a Bachelor s degree in Commerce, Finance or significant progress towards a degree or a professional qualification such as ACA, CIMA, ACCA, CISI, AAT or CMA
Experience in relevant account platforms and reconciliation platforms Demonstrate reasonable understanding of alternative investment industry and knowledgeable in various derivative instruments such as options, swaps, forwards and corporate actions etc.
Demonstrate ability to identify and resolve complex fund issues
Ability to assist other staff with application and systems issues
Possess good analytical and problem-solving skills
Excellent spoken and written English
Organized and detail oriented.
Excellent communications skills
Strong stakeholder management skills

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