Tax - Resource Management -Senior Associate

Job Duties

• 34 years of experience in resource management and workforce planning.
• Manage staff scheduling, including PTO, training, and updates using scheduling tools.
• Proficient in scheduling, forecasting, and capacity planning methodologies.
• Provide supply-demand reporting to identify resource or skill gaps.
• Understand staffing requirements and propose solutions in coordination with delivery teams.
• Strong MS Excel skills.
• Prepare and publish utilization, team performance, and project progress reports.
• Analyze budget vs. forecast vs. actuals and explain variances.
• Highlight anticipated utilization vs. budget, identifying any forecast gaps.
• Collaborate with US resource managers and engagement teams for conflict and demand management.
• Execute schedule changes within defined SLAs.
• Proactively flag conflicts and coordinate resolutions with relevant stakeholders.
• Maintain clear communication with all internal stakeholders.
• Participate in special projects and handle additional assigned duties.

Reporting & Analysis

• Weekly (every other week) analysis of scheduling trends.
• Mid-month and end-of-month schedule-to-actual reviews.

Qualifications and Skills

• Strong background in Workforce Management, Project Management, and Business Communication.
• Proficient in reporting and data analysis.
• Any degree, preferably in Commerce.
• Excellent teamwork and communication skills.