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Tamil Customer Service - ICICI Lombard @ Vashi

1 - 3 years

3 - 5 Lacs

Navi Mumbai, Maharashtra, India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Inbound Calling Customer Relation Tamil Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Looking for Tamil Customer Service Specialist - Vashi Location Role : - Handling inbound calls (Customer Service) - Linguistic Process Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Skills Require: - Graduate Mandatory Good Communication in English Tamil. Hindi able to speak write Age: 20-32

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ICICI Lombard
ICICI Lombard
www.icicilombard.com

Insurance

Mumbai

4,000+ Employees

338 Jobs

    Key People

  • N.S. Kannan

    Managing Director & CEO

  • Bhargav Dasgupta

    Executive Director

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