Tally Software Support Executive

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for providing technical support for Tally software, assisting in software integrations, resolving user queries, and ensuring the smooth operation of software systems. Additionally, you will collaborate with team members, conduct training sessions for users, and maintain documentation on software updates and configurations. Key Responsibilities: - Provide technical support for Tally software - Assist in software integrations - Resolve user queries - Collaborate with team members - Conduct training sessions for users - Maintain documentation on software updates and configurations Qualifications Required: - Proficiency in Software Development and Programming with knowledge of Tally software functionality - Experience in providing Technical Support and troubleshooting software-related issues - Familiarity with Databases and their integration with Tally software - Ability to support Sales teams with product knowledge and technical insights - Strong problem-solving and customer service skills - Good communication abilities to interact with clients and internal teams effectively - Knowledge of accounting concepts and systems is a plus - Relevant certification in Tally, IT, or related fields is an advantage Role Overview: You will be responsible for providing technical support for Tally software, assisting in software integrations, resolving user queries, and ensuring the smooth operation of software systems. Additionally, you will collaborate with team members, conduct training sessions for users, and maintain documentation on software updates and configurations. Key Responsibilities: - Provide technical support for Tally software - Assist in software integrations - Resolve user queries - Collaborate with team members - Conduct training sessions for users - Maintain documentation on software updates and configurations Qualifications Required: - Proficiency in Software Development and Programming with knowledge of Tally software functionality - Experience in providing Technical Support and troubleshooting software-related issues - Familiarity with Databases and their integration with Tally software - Ability to support Sales teams with product knowledge and technical insights - Strong problem-solving and customer service skills - Good communication abilities to interact with clients and internal teams effectively - Knowledge of accounting concepts and systems is a plus - Relevant certification in Tally, IT, or related fields is an advantage

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