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Talent Pulse Specialist (Naukri.com)

Talent Pulse Specialist (Naukri.com)

Info Edge

3 - 8 years

14 - 18 Lacs

Noida

Posted:10 hours ago| Platform:

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Skills Required

customer success product adoption client training product training

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Info Edge: Info Edge is the parent company of established brands like naukri.com, 99acres.com, shiksha.com, jeevansathi.com, and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Position Overview: Talent Pulse is one of our most strategic and high-value products, designed to transform talent insights and workforce planning for our clients. We are seeking a highly motivated and experienced Talent Pulse Specialist to join our team.

As a Talent Pulse Specialist at Naukri.com, you will be responsible for:

Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value

Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies

Key Responsibilities:

Client Engagement & Relationship Building

Develop and maintain strong, long-lasting relationships with senior stakeholders, including CHROs, HR leaders, and top management.

Act as a trusted advisor to clients, helping them leverage Talent Pulse for strategic workforce planning and talent insights.

Book and Conduct face-to-face and virtual training sessions to ensure clients are fully equipped to utilize the platform effectively.

Core KPI’s like – Conversion: Increase awareness by providing detailed training to 90% of the clients, Increase product adoption, product retention and handle client concerns appropriately

Product Adoption & Success:

Drive Talent Pulse adoption across client organizations by demonstrating value and aligning the product with their business objectives.

Monitor usage metrics, conduct regular check-ins, and share actionable insights to enhance client satisfaction and engagement.

Strategic Collaboration

Work closely with the Product Team to provide feedback gathered from clients, influencing product enhancements and roadmap decisions.

Thought Leadership & Best Practices

Stay updated on HR trends, talent analytics, and workforce planning strategies to guide clients on best practices.

Conduct business reviews and performance analyses to highlight ROI and strategic impact of Talent Pulse.

Issue Resolution

Serve as the primary point of contact for escalated client concerns, ensuring timely resolution through cross-functional collaboration.

70% Talent Pulse, 30% Other Products

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Talent Pulse Specialist (Naukri.com)