System Specialist

Amdocs

9 - 10 years

20 - 25 Lacs

pune

Posted:12 hours ago| Platform:

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Skills Required

operations management team management back office operations back office vmware customer service redhat linux iseries system administration branch operations operations active directory linux administration microsoft windows linux thunderhead unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will build and manage web, virtual, and client server environments for an enterprise environment.

You will maintain the operations of all virtual, web, and client and server systems to ensure availability.
You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues.
You will leverage optimization techniques to maximize the efficiency of all computer systems.
You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
You will train the technical support team on solving common system-related problems
You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures
You will work with third-party vendors and consultant on developing system-specific skills
You will evaluate new technologies to meet business needs or to solve business problems
You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
You will devise and ensure implementation of system policies
You will perform server performance and capacity management in order to maintain the sizing requirements for customers

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