Posted:20 hours ago|
Platform:
Hybrid
Full Time
We are hiring for the System Analyst,
Client: Carelon Global solutions
Payroll: Sp soft
NP:0 to 10 Days
Loc: Bangalore/Gurgaon
Work mode: Hybrid
Job Role :System Analysis
Description:
"• Address and resolve issues reported through ServiceNow, conducting root cause analysis, collaborating with developers.
• Research Incident Issues submitted via Service Now:• Pricing Incident Tickets: work closely with the Enterprise Teams to resolve issues related to pricing claims; (Enterprise Teams: Pricing Configuration Management Team, WGS, Conduent and others)• Provider Incident Tickets: work closely with our Enterprise Provider partners to resolve any issues related to claims not processing due to provider issues: (Enterprise Teams: HCN and Provider Relations).• Research Claims as part of the following Reports:• 25 Cnt Reports Daily report of individual claims that need to be investigated to see if they are System issues or User Error.• Que Location Reports - Daily report by state of individual claims that need to be investigated to see if they are System issues or User Error.• 837 Reports – Daily report of individual claims that need to be investigated to see if they are System issues or User Error.• Monitoring:• MONITOR Associate Chats for issues as they arise: Operations (Team Leads and BA, West OEs, BAs, Managers)• MONITOR: System issue with Streamline: FS Transactions for abends and resolve; restart transactions- Claim processing issues• MONITOR: System Issues with Streamline Clocking - Monitor and address any issues that arise• Testing: Conduct regression testing for Streamline at the request of Enterprise/WGS to ensure that updates or changes do not negatively impact existing functionalities.• Additional Support – New request; transitioning support to IT Ops Production Support.• SWAT Support – System Outages "
Enable Skills-Based HiringNo
Primary Skill Set
System analyst 5+
SP Software
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
3.0 - 6.0 Lacs P.A.
chennai, tamil nadu, india
Experience: Not specified
Salary: Not disclosed
gurugram, bengaluru
13.0 - 17.0 Lacs P.A.
hyderabad
5.0 - 9.0 Lacs P.A.
3.0 - 6.0 Lacs P.A.
noida, uttar pradesh, india
Experience: Not specified
Salary: Not disclosed
kochi, kerala
Salary: Not disclosed
chennai, all india
Experience: Not specified
Salary: Not disclosed
hyderabad, telangana, india
Salary: Not disclosed
hyderabad, gurugram, bengaluru
8.0 - 18.0 Lacs P.A.