System Administrator / Network Administrator

System Administrator / Network Administrator

Company:

About the Company:

System / Network Administrator

Key Responsibilities:

Windows Active Directory Administration:

• Perform basic administrative tasks in Active Directory.
• Manage Group Policies and user permissions.
• Add/remove user and group accounts as required.
• Reset user passwords and maintain account security.

Firewall Administration (SonicWall TZ Series):

• Manage user accounts, including password resets.
• Verify and re-key Point-to-Point interoffice VPN tunnels.
• Configure and maintain mobile VPN connections using SonicWall NetExtender.
• Monitor and ensure secure network connectivity across offices.

Hardware Management:

• Maintain operability of local workstations and peripheral devices.
• Manage the list of active online systems through Remote Management software.
• Configure and deploy new workstations as needed.
• Ensure all users operate via assigned stateside RDP servers and workstations.

Software Administration:

• Administer Cloud Exchange, including user and group account setup.
• Assign and manage software licenses.
• Enforce and maintain Multi-Factor Authentication (MFA) for all users.
• Configure and manage MFA via Chrome add-in “Authenticator.cc”.
• Ensure use of personal mobile devices is restricted for MFA access.
• Perform password resets and access control management.

Application Support:

• Provide support for core business applications used by HRCS:

• Microsoft Office Suite

  (Outlook, Word, Excel) – installation, setup, and troubleshooting.

• Adobe Acrobat Reader

  and

  RingCentral

  telephony systems.
• Basic configuration and maintenance of

  University Health

  software, including:
• Citrix Receiver
• Allscripts Parallels client

General Qualifications:

• Strong background as a

  System Manager

  or

  Network Administrator

  .
• Basic hardware troubleshooting and setup knowledge.
• Good communication skills with clear English proficiency (verbal and written).
• Ability to interact professionally over phone and remote sessions.

Preferred Skills:

• Experience in managing Active Directory and Group Policies.
• Familiarity with SonicWall Firewalls and VPN configurations.
• Exposure to Cloud-based Exchange environments and MFA implementations.
• Strong problem-solving and technical diagnostic abilities.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Relevant certifications (e.g., Microsoft, CompTIA, or Network+) will be an added advantage.

Work Environment:

• on-site hybrid setup
• Must ensure all work is performed on authorized RDP servers and client workstations.