System Administrator - IT Operations

You will be responsible for monitoring the availability of operational IT applications, infrastructure, platforms, and devices, as well as automated workload processes (batch) to prevent downtime and ensure the continuity of business-critical batch processes. Your key responsibilities will include monitoring, handling, and resolving IT events/incidents, proactively monitoring the workload automation environment, fulfilling assigned ICT service requests, implementing IT changes, and investing in personal and technical development. Your main focus will be on monitoring the IT Infrastructure of Colruyt Group using tools such as OMI, BMC Control-M, Dynatrace, and Tivoli to trigger relevant actions. You will handle IT Infra events and batch events based on priority, as well as perform various operational tasks independently after gaining hands-on experience. Additionally, you will execute standard changes independently, involve relevant stakeholders in case of events arising from interventions, and ensure deliverables meet expected quality, efficiency, and effectiveness. To be successful in this role, you should have 1 to 3 years of relevant IT Operations experience, a good understanding of ITIL V4 Fundamentals, and familiarity with tools like MF OMI, BMC Control-M, Dynatrace, and Tivoli. Basic knowledge of Windows, Linux, and Mainframe operating systems, as well as networking concepts, is required. You must be flexible to work 24x7 shifts, including nights and weekends, possess excellent communication and coordination skills, and demonstrate strong analytical thinking and problem-solving abilities. Being a good team player, self-driven, committed, process-oriented, and capable of handling challenging situations are essential behavioral traits for this role. Qualifications: - B. Tech in CSE/ECE,