3 - 7 years

5 - 9 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled System Administrator to join our team in Toronto. The ideal candidate will have 4 to 9 years of experience and be responsible for providing technical support and troubleshooting services.
Roles and Responsibility
  • Troubleshoot and resolve desktop, server, and line of business application incidents.
  • Complete move/add/changes of client workstations/servers.
  • Resolve escalated issues from the L1 team members.
  • Train and guide clients in software and hardware usage.
  • Collaborate with other departments to solve complex issues.
  • Perform tasks assigned by leadership.
Job Requirements
  • Bachelor's Degree in IT, Engineering, or Computer Science.
  • Minimum 4 years of work experience in a Help Desk role.
  • Excellent English skills (verbal and written).
  • MCSE, CCNA, CompTIA A+, Network+, or equivalent experience.
  • Technical understanding and expertise in Windows Desktop, DNS functionality, Mail flow diagnostics, VPN support, File server support, RDS environment support, Active Directory support, and Solid customer service, communication, and organizational skills.
  • Ability to work under tight deadlines and shifting priorities.
  • Reliable and punctual.
  • MCSA certification is a plus.
  • Network (Sophos, SonicWALL, Cisco) certifications are a plus.
  • Apple OSX knowledge is a plus.
Perks and Benefits
  • Comprehensive Health Insurance policy.
  • Employee Wellness Program with focus on mental health.
  • Robust reward and recognition programs.
  • Company incentive programs offered.
  • Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave, and Paid Leave for personal time off.
  • Ample growth and learning opportunities.
  • Remote work opportunities.
  • Focus on work/life balance.
  • Immigration Program supporting immigration to Canada for eligible employees.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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