Support Executive

As a Support Executive at our company, you will be responsible for assisting customers with their queries and issues through email and phone support. Your key responsibilities will include: - Responding to customer queries promptly and professionally. - Handling and resolving customer issues and complaints effectively. - Recording and maintaining detailed documentation of all customer interactions and issue resolutions. - Coordinating with senior support engineers for complex or escalated cases. Qualifications required for this role include: - Any graduate can apply for this position. - A bachelor's degree in computer science or information technology is preferred. - Final-year students awaiting results are also encouraged to apply. In addition to the above, we offer the following benefits to our employees: - Cell phone reimbursement - Leave encashment - Paid sick time - Provident Fund - Work from home option If you are a motivated and customer-focused individual with good communication skills, problem-solving abilities, and a willingness to learn and grow, we encourage you to apply for this full-time, fresher, permanent position. Our company values teamwork and the ability to follow instructions in a collaborative environment. Please note that the work location for this role is in person.,