Support Executive (Advance Excel)

WE ARE HIRING || Support Executive ll Advance Excel

⚜️Company name: Advantmed India LLP

📍Location: Ahmedabad

🕒Shift Timing: - US Shift (8 PM IST – 5:30 AM IST)

✨ Job Description:

🔹 Organize the providers’ schedules for next 1-2 business days.

🔹 Maintaining the providers’ schedules accurately including daily, weekly, monthly and yearly stats.

🔹 Process departmental reports as per the frequency.

🔹 Maintain internal team’s trackers to gauge progress on deliverables.

🔹 Provide end to end support to internal as well as external customers.

🔹 Monitoring the Teams/Internal Chat groups for queries throughout the day and timely addressing it.

🔹 Out of the box thinking thereby sharing process improvement ideas.

🔹 Active contribution to the adherence of departmental/organizational SLAs with clients.

🔹 Achieve individual and team’s KPIs benchmarks.

✨ Skills and Competencies:

🔹 Good communication skills.

🔹 Moderate to Expert proficiency in Microsoft Office.

🔹 Knowledge of MS Outlook and moderate to expert proficiency in email exchanges.

• 📩Comment Interested and share your resume at hemang.christian1@advantmed.com