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1 - 3 years

2 - 6 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Roles:

  • Strong SQL knowledge for data analysis and functional troubleshooting.
  • Experience working in a .NET or Java-based application environment (no coding, but should understand system behaviour).
  • Excellent knowledge of ITSM frameworks (e.g., ITIL) and experience using ticketing tools like ServiceNow or JIRA.
  • Strong communication, analytical thinking, and stakeholder engagement skills.
  • Tech stack

    : .Net, Java, SQL (SQL knowledge for both Tech and Functional roles)

  • Good knowledge of

    ITSM knowledge for support manager & senior support engineers a must

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Business Services / Technology Solutions

Metropolis

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