Support Analyst - Devops

Responsibilities

Direct Responsibilities

Part of the time is oriented to design and supervise CI / CD processes, to make application deployments, to perform code review mainly in Python, to create systems and applications monitoring, mainly based on microservices architecture and to attend users & resolve incidents.

Contributing Responsibilities

The rest of the time is focus to program new features and functionalities according to the needs of the customers and the business, to correct code and validate the applied solution and to make deployments of new versions in production.

Technical & Behavioral Competencies

Essential:

• Knowledge and experience on Ansible Automation:
• Capacity to debug/dev Ansible Playbook
• Capacity to debug/dev python code
• Knowledge to administrate Ansible Tower product and its component tools
• Redis
• Nginx
• Kibana
• PostgreSQL
• SCM (git)
• Bitbucket
• LDAP
• Skills in support and debug on RHEL (6,7,8)
• Skills in support and debug Docker/Containers
• Skills in support and debug Kubernetes
• GIT repository management
• CI/CD tools (Jenkins) skills
• Experience of delivering strategic priorities within strict timelines.

Desirable:

• Knowledge on the following Ansible Automation related tools:
• Monitoring (Dynatrace/Prometheus)
• Openshift
• Confluence
• Jira
• Skills on Ubuntu (16.04, 18.04,20.04)
• Artifactory skills
• AVI (Load balancer service) skills

Personal Attributes

• Eager to learn.
• Analytical mind-set
• Ability to work well under pressure, ability to work autonomous and in team environment.
• Good interpersonal and communication skills.
• Customer service-oriented skills.
• Team and collaborative working to develop and deliver appropriate solutions skills.