Supervisor/Store Manager

Responsibilities

• Staff Management: Supervise, train, and schedule store employees. Handle hiring, performance reviews, and motivate the team to meet goals.
• Store Operations: Manage all day-to-day operations, ensuring smooth workflow and adherence to policies and procedures. This includes opening/closing the store and maintaining cleanliness.
• Customer Service: Ensure high standards of customer service, resolve complaints, and assist customers as needed.
• Inventory Control: Monitor stock levels, conduct inventory checks, and manage stock replenishment to ensure adequate supply.
• Sales and Performance: Implement sales strategies, monitor sales performance, and work to achieve sales targets. Prepare sales reports and analyze performance metrics.
• Financial Management: Handle finances, prepare budgets, and manage records of sales and expenditures.
• Store Presentation: Maintain a clean, organized, and presentable store environment, including managing displays.

Qualifications and skills

• Experience: Previous experience in a retail, supervisory, or management role is often required.
• Leadership: Strong leadership and organizational skills are essential for managing a team and operations.
• Communication: Excellent verbal and written communication skills for interacting with staff and customers.
• Customer Service: A strong customer service orientation and the ability to handle inquiries and complaints professionally.
• Technical Skills: Proficiency in inventory management, point-of-sale (POS) systems, and other relevant software.
• Problem-Solving: Ability to handle unexpected issues and find effective solutions.
• Flexibility: Ability to work a flexible schedule, including weekends and holidays.

Job Type: Full-time

Pay: ₹14,369.66 - ₹20,810.44 per month

Work Location: In person