Supervising Associate-Resource Management

As an Experience Management Assistant Manager at EY, you will be part of a high performing team of workforce management professionals dedicated to providing exceptional client service and helping employees achieve their career aspirations. You will have the opportunity to learn and grow in a globally connected environment, working with industry-leading professionals and a forward-thinking leadership team. **Key Responsibilities:** - Supervise the end-to-end demand management process including demand generation, demand validation, demand-supply matching, internal demand fulfillment, external recruitment coordination, headcount management, bench management, and reporting/MIS. - Collaborate with service delivery teams to track and analyze demand pipeline projections, new deals, pursuits, and staff augmentation needs. - Implement resource management processes and operational efficiency within the business. - Build and lead a high-performing team, providing career counseling, performance reviews, and fostering people engagement and teaming. - Ensure compliance to GDS EM protocols and guidelines. - Monitor and drive governance on skills update on defined skills management platforms. - Establish channels for stakeholder connects and business reviews. - Provide thought leadership in identifying and implementing resource optimization techniques. - Implement quality compliance and identify opportunities for process improvement/automation. - Develop a business continuity framework for the team. - Drive people engagement and development activities to create a positive work environment. - Collaborate with other EM team leads to share best practices and drive cross SL resource sharing. **Qualifications Required:** - Technology Graduates with 8-9 years of relevant workforce management experience. - Strong domain knowledge in resource management, demand planning, and MIS. - Excellent analytical skills and ability to compute staffing demands. - Proficiency in MS Excel, Word, and PowerPoint. - Experience in directly supervising a team. **Additional Company Details:** EY Global Delivery Services (GDS) is a dynamic and global service delivery network providing innovative business solutions to EY member firms and clients worldwide. In GDS, you will have the opportunity to collaborate with diverse teams and work on exciting projects with well-known brands. EY is committed to continuous learning, transformative leadership, and creating a diverse and inclusive culture where individuals are empowered to make a meaningful impact.,