Subject matter expert - Record to report

Job Description

Job ID:42137 Location:Mumbai : India Management Office Position Category:Finance Position Type:Employee Regular Who is LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. Role Purpose: The Subject Matter Expert - Record to Report (RTR) will have overall responsibility for managing the day-to-day operations of the RTR processes at LRQA, ensuring alignment with the company’s financial objectives. You will work closely with the Global Process Owner (GPO) to monitor and manage the performance of Infosys, our outsourced service provider, ensuring that service levels meet or exceed agreed SLAs and KPIs. In addition to overseeing operations, you will lead process transitions, ensuring smooth handovers and team readiness through knowledge transfer and training. You will also collaborate with Infosys to identify and implement process improvements, including automation initiatives, to increase efficiency and effectiveness. The role requires strong stakeholder management to foster collaboration and drive continuous improvements across the RTR function. Key Responsibilities: Operational Management: Ensure RTR processes meet or exceed SLAs and KPIs. Act as the first point of escalation for service-related issues, mitigating risks and driving resolution. Process Transition & Change Management: Lead the end-to-end transition of RTR processes, including team setup, knowledge transfer, and training. Communicate and manage process changes, ensuring adoption across stakeholders. Process Improvement & Automation: Collaborate with Infosys on process standardization and automation initiatives to drive continuous improvement in RTR activities. Stakeholder Collaboration: Build strong relationships with internal teams and Infosys to ensure effective service delivery. Promote the outsourced service model and provide guidance on process improvements. Documentation & Reporting: Maintain clear, standardized process documentation and ensure regular reporting on RTR performance and improvements. Technical / Professional Qualifications / Requirements: Bachelor's degree in Finance or related field. MBA and professional accounting qualifications (ACA, ACCA, CIMA, ICWA) are a plus. Experience: 10+ years in RTR, with strong expertise in general ledger management, preferably within a Shared Service environment. Process Improvement: Proven experience in process optimization, automation, and driving continuous improvement. Technical Skills: Advanced MS Office skills (especially Excel) and familiarity with ERP systems (SAP ByD preferred). Leadership & Communication: Strong stakeholder management, problem-solving, and communication skills. Ability to lead cross-functional teams and drive change effectively. This role offers the chance to influence the strategic direction of RTR processes within LRQA, leading improvements, innovations, and transitions that will shape the future of financial operations. If you’re a proactive and experienced finance professional with a passion for process optimization, we’d love to hear from you. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).