Job ID:42267 Location:New Delhi : Unit No.PSP,C02-002 Position Category:Assessors Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, ESG, food safety and quality, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA is a global business that’s invested in the future of your career and the planet, fusing sustainability and purpose to drive positive change. Operating in over 160 countries, we have earned our name as worldwide experts across assessment, advisory, inspection and cybersecurity services, helping our clients build safer, fairer, more secure and sustainable businesses. Here, you’ll get to work for one of the world’s leading global assurance providers, alongside some of the best people in the industry, whose diversity and collective intelligence drives us forward. In our culture of excellence, it is our people that reflect who we are, together sharing a burning ambition to succeed, alongside a strong sense of purpose and mutual respect. Role Purpose LRQA is looking for (Senior) Social Compliance Auditor for India with an excellent opportunity to work in a multinational organization, that is growing consistently and rapidly Who you are Are you thrilled by the idea of working in a business that aims tackle the world’s biggest challenges? Do you want to work: on environmental, social and governance issues with an amazing team of like-minded creative thinkers in a fast-paced dynamic environment for some of the biggest and most forward-looking brands in the world Key Responsibilities: Undertake social compliance assessments based on LRQA social compliance assessment procedures and specific client expectations outlined in Field Instruction (FI). Deliver quality report according to LRQA and client protocols and timelines; Maintain knowledge of LRQA social compliance assessment procedures and local labor laws; Interactions primarily with internal team members, such as training, coordinator and administrative. Maintain knowledge of LRQA social compliance assessment procedures and local labor laws. Work with team members(co-Assessors) to accomplish tasks during on-site assessment and reporting process. Adhere to all company policies relating to integrity and confidentiality of information. Stay high integrity for schedule leakage, unhealthy consultant on site and bribery attempts. Adhere to all company policies relating to integrity and confidentiality of information. Other assignments as needed. The successful candidate should be able to demonstrate the following: Degree in a major of Law, HR, Occupational Health and Safety or Environment / an advanced degree is preferred Customer service orientation and results orientated, strong business acumen Effective problem solving and negotiation skills Good command of English verbal and written, communication skills. Proficiency in Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools Maintains a global perspective and is culturally sensitive and aware Highest level of personal and professional integrity and ethics. Comfortable with confrontation, with a diplomatic and easy demeanor Ability to operate in a multi-cultural environment with persons of varying socio-economic status Ability to handle sensitive and confidential information. Minimum one (1) year of experience in social compliance auditing and 100 social compliance audit days (verifiable) APSCA RA / CSCA is highly preferable SA8000 Auditor Certification, RBA, BSCI Certification or equivalent is a plus Possess knowledge of International and local labor standards and human rights issues are preferred Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
Job ID:42443 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular Role purpose: To provide high level administrative support against defined procedures, with autonomy over workload to meet business needs. Undertakes a wide range of complex administrative activities and resolves complex queries. May include delegation and monitoring of other’s work. Key Responsibilities: Identify and suggest improvements to administration processes and procedures. Assist Co-ordinator/ managers with the implementation of new administrative processes and procedures within the team. Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines. Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes. Deal with complex queries and build relationships with internal/external clients, as appropriate, including resolution of service problems To coach other team members, as appropriate, to achieve effective knowledge transfer and application Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints Technical / Professional Qualifications / Requirements: Bachelor degree from reputable university. Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum). Previous experience from a customer orientated background. Excellent interpersonal and team working skills SAP knowledge in particular Business by Design; advantageous Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
Job ID:42137 Location:Mumbai : India Management Office Position Category:Finance Position Type:Employee Regular Who is LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. Role Purpose: The Subject Matter Expert - Record to Report (RTR) will have overall responsibility for managing the day-to-day operations of the RTR processes at LRQA, ensuring alignment with the company’s financial objectives. You will work closely with the Global Process Owner (GPO) to monitor and manage the performance of Infosys, our outsourced service provider, ensuring that service levels meet or exceed agreed SLAs and KPIs. In addition to overseeing operations, you will lead process transitions, ensuring smooth handovers and team readiness through knowledge transfer and training. You will also collaborate with Infosys to identify and implement process improvements, including automation initiatives, to increase efficiency and effectiveness. The role requires strong stakeholder management to foster collaboration and drive continuous improvements across the RTR function. Key Responsibilities: Operational Management: Ensure RTR processes meet or exceed SLAs and KPIs. Act as the first point of escalation for service-related issues, mitigating risks and driving resolution. Process Transition & Change Management: Lead the end-to-end transition of RTR processes, including team setup, knowledge transfer, and training. Communicate and manage process changes, ensuring adoption across stakeholders. Process Improvement & Automation: Collaborate with Infosys on process standardization and automation initiatives to drive continuous improvement in RTR activities. Stakeholder Collaboration: Build strong relationships with internal teams and Infosys to ensure effective service delivery. Promote the outsourced service model and provide guidance on process improvements. Documentation & Reporting: Maintain clear, standardized process documentation and ensure regular reporting on RTR performance and improvements. Technical / Professional Qualifications / Requirements: Bachelor's degree in Finance or related field. MBA and professional accounting qualifications (ACA, ACCA, CIMA, ICWA) are a plus. Experience: 10+ years in RTR, with strong expertise in general ledger management, preferably within a Shared Service environment. Process Improvement: Proven experience in process optimization, automation, and driving continuous improvement. Technical Skills: Advanced MS Office skills (especially Excel) and familiarity with ERP systems (SAP ByD preferred). Leadership & Communication: Strong stakeholder management, problem-solving, and communication skills. Ability to lead cross-functional teams and drive change effectively. This role offers the chance to influence the strategic direction of RTR processes within LRQA, leading improvements, innovations, and transitions that will shape the future of financial operations. If you’re a proactive and experienced finance professional with a passion for process optimization, we’d love to hear from you. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
LRQA is a global assurance provider committed to leading market initiatives and expertise in risk management. With a presence in 150 countries and a team of over 5,000 experts, LRQA supports more than 61,000 clients across diverse sectors. The focus is on guiding clients towards a safer, sustainable future. As a Business Development professional at LRQA, your role is to expand the client network, increase sales, engage inactive clients, assist sales teams, and acquire new business. This includes generating new client contacts, supporting external sales with leads, securing transactional contracts, collaborating with Operations and Customer Service, and working with marketing to generate high-quality leads. Key Responsibilities: - Proactively engage with customers to identify potential clients. - Utilize Salesforce for tracking leads, analyzing data, and qualifying prospects. - Create new sales opportunities through follow-ups and cold outreach strategies. - Manage active leads within your designated region and understand customer needs. - Stay informed about products, services, and the competitive landscape. - Develop and maintain a comprehensive customer database for effective outreach. - Collaborate with External Sales teams and marketing for lead generation. - Ensure efficient quoting processes and maintain profitability for contracts. - Foster strong relationships with customer service and technical teams. - Collect client feedback and address concerns with internal teams. - Maintain communication with sales colleagues and business development community. - Monitor client meetings, report on competitor activities, and participate in sales reviews. - Represent LRQA at industry events and enhance visibility through presentations. - Adhere to LRQA Governance Procedures and pursue professional development opportunities. - Contribute to enhancing LRQA's reputation and supporting business improvement initiatives. Professional Qualifications / Requirements: - Bachelor's degree with experience in manufacturing, power, or energy sectors. - Minimum 5 years in lead generation, sales/marketing, and client relations with a proven contract acquisition record. - Strong ability to identify client opportunities and execute strategies. - Proficiency in cold calling, effective communication, financial information, and commercial awareness. - Knowledge of sales principles and CRM systems, preferably Salesforce. - Excellent organizational and multitasking skills. - Strong interpersonal skills for influencing clients and colleagues. - Self-motivated and proactive in technical settings. - Ability to analyze market intelligence for strategic sales decisions. - Team player in a global, multicultural environment. LRQA values Diversity and Inclusion, aiming to create an inclusive culture that embraces different perspectives. Join LRQA's diverse team and contribute to a safer, more sustainable future while enhancing the reputation and business improvement initiatives of LRQA.,
As a part of the People Team at LRQA, a leading global assurance provider, you will play a key role in the administration and management of employee benefits for colleagues across the globe. Your responsibilities will include delivering comprehensive administrative support, addressing colleague queries, supporting project initiatives, and ensuring compliance with data protection laws and company policies. You will work closely with the People Administration and Benefits team to maintain accurate and up-to-date people records, prepare employment-related documents, manage insurance and benefit enrollments, terminations, and changes, and provide essential data for reporting purposes. LRQA is dedicated to fostering a diverse and inclusive work environment where employees are encouraged to embrace different perspectives. By joining our team, you will contribute to our mission of creating a safer and more sustainable future for our clients and communities. We value individuals with demonstrable experience as a People/HR Administrator, preferably in a global organization, who possess excellent communication skills, strong organizational abilities, and proficiency in HR systems such as SAP SuccessFactors. Your motivation to meet deadlines and key performance indicators will be essential in fulfilling the role's requirements effectively. At LRQA, we believe in the power of collaboration and respect for diverse viewpoints to drive innovation and success. Join us in our commitment to building a better future for all through our inclusive culture and global expertise.,
Job ID:42728 Location:LRQA - Mumbai -Solitaire Corpora Position Category:Human Resources Position Type:Employee Regular IR35 Status:[[custIR35]] Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them. The next chapter for LRQA: The future of assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter. Role Purpose: As an HRIS Administrator, you will support the day-to-day operations of the Human Resource Information System (HRIS), with a focus on SAP SuccessFactors. This role is ideal for someone looking to build a career in HR technology, offering hands-on experience in system administration, data management, and HR process support. Key Responsibilities: System Support & Maintenance Assist in maintaining SAP SuccessFactors modules such as Employee Central, Performance & Goals, and Learning. Support user account creation, role assignments, and basic troubleshooting. Help monitor system performance and escalate technical issues as needed. Data Entry & Integrity Input and update employee data in the HRIS with a high level of accuracy. Conduct routine data audits and support data cleansing activities. Assist in maintaining organizational structures and reporting lines. Reporting & Documentation Generate standard HR reports and assist with ad-hoc data requests. Help document system processes, user guides, and training materials. User Support & Training Provide first-line support to HR and employees on system-related queries. Participate in user training sessions and help promote system adoption. Learning & Development Gain exposure to HRIS configuration, workflows, and business rules. Participate in system enhancement projects and testing activities. Stay updated on SAP SuccessFactors features and best practices. Technical / Professional Qualifications / Requirements: Required Skills & Qualifications Bachelor’s degree in Human Resources, Business, Information Systems, or related field (or equivalent experience). Strong interest in HR systems and data management. Basic understanding of HR processes and employee lifecycle. Proficiency in Microsoft Excel and comfort working with data. Highest commitment to data confidentiality Excellent attention to detail, communication, and problem-solving skills. Attention to detail and diligence when completing activities Learning agility to take on new tasks and activities quickly and accurately Preferred Qualifications Internship or coursework involving HR systems or SAP SuccessFactors. Familiarity with cloud-based HR platforms or enterprise software. Willingness to pursue SAP SuccessFactors certifications. Diversity and Inclusion at Lloyd's Register: Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.
As an Administration/Business Support employee at LRQA in Mumbai, your key responsibilities will include planning visits and activities, ensuring optimal usage of assessors to meet utilization targets and accreditation requirements. You will be responsible for communicating visit details to assessors, assisting with the RFAT process, guiding customers on portal usage, and maintaining accurate data in BA&IS systems within agreed SLAs. Building and maintaining relationships, contributing to team meetings, and supporting knowledge transfer are also essential aspects of this role. To be successful in this role, you should hold a Bachelor's or Master's degree with at least 2-3 years of customer service experience, preferably in a service industry. Strong communication, interpersonal, and relationship-building skills are required, along with the ability to take responsibility for addressing customer needs. Proficiency in MS Office, good command over English (written and spoken), and a proactive approach to issue resolution are key attributes for this position. LRQA values diversity and inclusion, striving to create an inclusive culture that embraces different perspectives. By joining our team, you will contribute to making our communities better and play a part in supporting our clients on their journey to a safer, more secure, and sustainable future.,
Job ID:42798 Location:Mumbai Port Office : Solitaire C Position Category:Human Resources Position Type:Employee Regular We are one of the world’s leading global assurance providers, helping our clients navigate a new era of risk by solving their business challenges so they can focus on growth. We work together to create a fairer, safer, more sustainable world. Every colleague in LRQA has a part to play. Join us in helping to shape a better future together! As Talent Acquisition Partner at LRQA you will be responsible for providing guidance as subject matter expert and help to develop and implement Talent Acquisition strategies, build relationships with key stakeholders and handle complex recruitment challenges across Europe, Middle East & Africa by leveraging Talent Insights to help guide our hiring community, as well as support ad-hoc projects from time to time. This role can be offered as hybrid from our Mumbai office but some flexibility from other locations as remote. How will you make a difference? Partner with hiring managers to understand their talent needs and develop tailored, inclusive recruitment strategies. Lead job scoping conversations to define role requirements and success profiles. Source diverse talent through multiple channels including job boards, social media, networking, referrals, and events. Conduct thoughtful and engaging interviews, assessing both technical fit and cultural alignment. Act as a brand ambassador, showcasing LRQA’s Employee Value Proposition (EVP) and inclusive culture. Manage the full recruitment lifecycle, ensuring a seamless and respectful experience for candidates and hiring teams. Use data and talent insights to inform decisions and influence stakeholders. What will you bring? Essential Proven experience as a Talent Acquisition Partner in a fast-paced, global environment (in-house, RPO, or agency). Strong stakeholder management and relationship-building skills. Strategic mindset with a data-driven approach to recruitment. Experience recruiting across international markets. High level of professionalism, discretion, and integrity. Collaborative team player with a passion for knowledge sharing. Relentless client focus and a solutions-oriented approach. Desirable Experience of using Boolean or X-Ray sourcing techniques Proficiency in applicant tracking systems Executive search experience Working Hours This role supports EMEA with flexibility and requires a start time of 1.30pm IST with some flexibility to accommodate different time zones and personal needs. Selection Process An initial conversation with a member of the Global Talent Acquisition Team A case study assessment A final interview focused on values and behaviours Closing Date Friday 5th September 2025 we may close applications early based on interest. Pre-Employment Checks If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third party supplier to run the background checks as needed and your data will be retained for a period as needed for the recruitment purpose. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute your consent on this paragraph. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
As an LRQA team member based in Mumbai at Solitaire Corporate Park, your role in Administration/Business Support involves prioritizing, planning, and completing client service delivery tasks according to global and local business requirements. This includes effectively liaising with clients, addressing queries, and proactively resolving service issues within specified deadlines. Building and nurturing strong client relationships through proactive communication and actions to meet client expectations is a crucial aspect of your responsibilities. You will also be responsible for ensuring the accuracy and completeness of client data in inspection systems, collaborating with team members, departments, and offices as needed, and maintaining a thorough understanding of LRQA's products, services, systems, and processes. By sharing best practices and identifying opportunities for service delivery process enhancements, you will play a key role in ensuring a high level of service to all LRQA clients. Additionally, you are expected to actively contribute to team meetings and client service initiatives, escalate service delivery issues within agreed timelines, and support the implementation of changes to meet future business needs. Your role will involve participating in improvement projects, providing support and knowledge transfer to team members and new staff, and carrying out any other tasks within the client service team as directed by line managers. Flexibility to work in shifts is a requirement for this position. The ideal candidate for this role should possess a high school diploma, general education degree, or equivalent qualification, along with experience in customer support and proficiency in using computers. Strong communication skills, the ability to remain calm under pressure, and fluency in Mandarin are essential requirements for this position. LRQA values diversity and inclusion, aiming to create a workplace where employees from varied backgrounds feel valued and can contribute effectively. By embracing different perspectives, LRQA strives to build a safer and more sustainable future, with an inclusive culture at the core of its operations. Join our diverse team and be a part of our mission to make our communities better while supporting clients on their journey towards a more secure and sustainable future.,
As a People Systems Analyst at LRQA, you will play a crucial role in the People Teams" change agenda by defining and refining requirements for all aspects of change, including systems and processes, to ensure accurate execution and embedding of change within the organization. Your responsibilities will include: - Business Analysis: Collaborate with stakeholders to define requirements for successful change implementation, including system and process changes, business readiness, and service introduction. - System Maintenance: Maintain and update the People system by supporting regular releases, developing test scripts, and testing. You will triage, assign, and monitor the progress of tickets through governance mechanisms and check-ins with the IT team. - Translating Business Objectives: Work with IT and the People team to enable appropriate People system solutions that align with organizational needs. Translate business objectives into technical requirements. - Process Improvements: Identify process-related improvements or policy changes to enhance system efficiency and optimize user experience. - Software Implementation/ Improvements: Collaborate with IT, the People team, and project teams to support software implementation projects and prioritize change activities within the People systems. Support the introduction of new People services and provide training and engagement to key stakeholders. To be successful in this role, you should have: - Working knowledge of HR/People technology platforms, with knowledge of SAP SuccessFactors being advantageous. - Proven delivery record in HR IS or IT-related projects. - Learning agility and attention to detail. - Ability to navigate complexity and work in an Agile environment. - Excellent communication skills and commitment to data confidentiality. - Proficiency in Microsoft Suite and familiarity with project and service management tools. - Hands-on knowledge of SQL Reporting would be favorable. LRQA is committed to diversity and inclusion, creating an inclusive culture where different perspectives are valued. If you join LRQA, you will be part of a diverse team dedicated to supporting clients on their journey to a safer, more secure, and sustainable future.,
Job ID:42754 Location:[[location_obj]] Position Category:Assessors Position Type:Contractor On Demand IR35 Status: Professional Information Security Systems Trainer ISO 27001:2022, ISO 42000, ISO 20000 & related schemes India Signed off as -Lead Assessor in ISO 27001 Authroised Trainer ( Virtual and Face to face) & Advisor Further experience in ISO 22301 and ISO 31000 is an add-on The incumbent will be assigned to execute Training and advisory services delivery for LRQA Course can be defined as off the shelf training courses ( Public and In house ) training, or courses that require special design based on client's needs. delivery can be virtual and/or face to face - Special Advisory projects can be assigned as well - this includes the execution of advisory jobs - different in nature - based on clients' needs and subject to qulaification match. The Incumbent is expected to: Supporting consultative sales and account development activities. Undertake training needs analysis with potential clients, identifying and promoting commercial training opportunities that will create value in coordination with sales Innovate and create training solutions to develop and deliver programmes of work, courses and events that will fulfil client requirements. Design training programmes and materials for public and in-company courses and other events as required, ensuring that all materials are consistent with BA & IS business assurance philosophy, brand and methodology. Deliver courses and events as scheduled, adjusting and applying training techniques flexibly in response to the needs and learning styles of groups and individual delegates. Identify additional business opportunities, passing leads to appropriate sales colleagues. Within authorised area of specialism, undertake business assurance assessments in accordance with current procedures. Maintain professional competence by keeping abreast of technical and other developments in own area of expertise, maintaining CPD records, updating BA & IS CV, maintaining professional registrations and producing records of competence as required. Take every opportunity to promote additional or higher value services. Pass client feedback and insights to appropriate internal recipients. Further Responsibilities: Developing the customised training courses – when needed. Ensuring the Quality of service, in terms of : Quality of delivery of the training courses ( venue, material, and tutors) Helping in Marketing investigation and Competitors’ Analyses Support the Improvement Services Business development process Execute the Improvement Services projects as per the scope and area of expertise Basic Qualification: Degree or equivalent in relevant subject and a nationally recognised qualification in training design, delivery and evaluation Academic Backgorund Information Technology Proven experince as an ISMS/AIMS Cyber Auditor Proven experience as signed off -Authorised Trainer, substantial experience and a demonstrable track record in innovative training design. Expertise in a wide variety of training and learning styles, techniques and methods. Evidence of training competency for both Face and Virtual Training ( Train the Trainer certificate) Lead Auditor registration with a recognised body is expected Ability to communicate and influence effectively at all levels within client organisations. Fully conversant with Microsoft Word, PowerPoint, Excel..etc Have a proactive approach towards identifying and developing new business opportunities and relationships to focus on delivering the best client solutions. Prepared to travel and spend time away from home. Diversity and Inclusion at LRQA: Together we are one LRQA committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too. All rights reserved. Terms of use. Privacy policy.
Role Overview: As a Design Appraiser at LRQA in Mumbai, your role involves assessing the design, manufacture, and in-service aspects of engineering assets using defined Codes, Standards, specifications, procedures, and your knowledge and experience. You will be handling complex and demanding situations which may also include project management. Key Responsibilities: - Perform complex assessments, provide specialist advice and solutions, deliver training to internal and external clients, and conduct research or development work within agreed parameters. - Produce deliverables in the agreed format, review and monitor other employees" work, and pursue Continuing Professional Development to maintain a high level of discipline knowledge. - Assess and recommend the time and value of work to external clients, issue quotations, discuss and present deliverables, and suggest alternative solutions when necessary. - Assist in improving service delivery by making recommendations based on client feedback, coach and mentor other employees, and ensure activities are in line with internal procedures and industry standards. - Contribute to client management by acting as a point of contact, undertake project management, and make recommendations for service delivery effectiveness and process improvements. - Maintain technical competence by ensuring competency codes remain valid and taking ownership of activity monitoring and revalidation. Qualification Required: - Possess a relevant bachelor's degree in engineering from a recognized university, with a preference for a higher tertiary degree such as a master's. - Preferably be a qualified member of a recognized professional body and working towards Chartered/Professional Engineer status. - Have a minimum of 10 years of relevant working experience and in-depth knowledge of design and construction of pressure equipment, cranes, or containers. - Proficiency in the use of FEA and calculation software, and proficiency in the English language both written and verbal. - Successful candidates will be subject to pre-employment checks based on legal requirements and practices in the country of employment. If you join LRQA, you will be part of a diverse team passionate about creating a safer and more sustainable future. LRQA is a leading global assurance provider committed to supporting clients on their journey to a secure and sustainable future.,
Job ID:42864 Location:Mumbai: Solitaire Corporate Park Position Category:Human Resources Position Type:Employee Regular People Query Advisor Pre-Employment Checks If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for purpose of recruiting. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute your consent on this paragraph. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
Job ID:42824 Location:Mumbai: Solitaire Corporate Park Position Category:Technical Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Role Worldwide Inspections (WWI) is a service offering towards LRQA Customers to perform activities related to obtaining assurance on various types of products, equipment etc. WWI Coordinator teams provide subcontracted inspector resources to deliver vendor & site inspections, Expediting Services, Vendor Capability Assessments Services etc. for clients around the globe. This is a Techno-commercial Role focuses on providing end-to-end support for WWI INSPECTIONS from Enquiry / proposal to Execution in accordance with Client Expectations and LRQA Governance. Key Responsibilities Maintain and update LRQA Inspection Services Contractor Management System (i.e., manage supplier CVs, qualifications, contracts, rates in LRQA IS Contractor Data Base, safety essentials, personal protective equipment, insurance documents, LRQA stamp distribution, inspector location map software, etc) Work under the supervision of Subcontractor Operations Manager / Team Leader on various global projects / transactional ad-hoc assignments. Capacity Planning & Recruitment Effective Planning and seamless Inspection Coordination. Monitor WWI Service request dashboard for allocated inspection requests / notifications for prompt support, liaise with LRQA Project Managers, Client facing colleagues, SMEs to understand the specific requirements, participate in project KOMs. Liaise with subcon agencies / independent inspectors for their availability as per inspection /service notification, obtain client's approval, arrange inspection / service on the required date, and issue inspection specific instructions to the subcon agencies / inspectors, update the internal / external clients. Delivers the assignment at optimum costs. Discuss with Region Sales / CFO, Client Operations teams for resource forecasting and promptly provide inputs to TL Identify, Interview and onboard new subcon resources to enhance LRQA Service Delivery Network. Support Resource Coordinators. Manage and Expand Subcontractor data base for the allocated region Contract & Commercial Management Negotiate with Subcons / Subcon Agencies for better costs; achieve / exceed cost savings targets Manage Subcon Contracts – ensure to meet legal and compliance requirements Monitoring expiry of supplier agreements and proactively initiate renewal process Ensure commercial terms are effectively managed, reflecting current market conditions, being fair and equitable to both the sub-contractors and LRQA. Coordination & Availability of Resources Support CFO teams during pre-sales phase with optimum resources and competitive budgets in timely manner to help them win contracts. Plan competent subcon resources according to client schedules, ensure inspection scope definition, latest relevant documents and deliverable expectations are seamlessly communicated to the subcon and physical attendance at required location Review Inspection reports for completeness, technical content, quality (relevance and detail), prior to distributions to the client. Support project progress meetings, participate in bid/no bid discussions Performance Management Monitor region Subcon / Agency performance Monitor the quality of deliverables; support WWI TQ TL as and when required. Payment Process Promptly administer Subcon Payment Process. Ensure the correctness of the invoices (Visits, Rates, OT etc) received from Subcontractor / agency within SLA Ensure subcon invoices are received and processed in timely manner as per SLA Support central SDS in improving their turn-around of the processes for subcontractor payment. Closure & Exiting Resources Ensure proper closure procedures for renewal or termination is followed feedback or evaluation form for non-performing/ non-conforming subcontractors, capture reasons from subcons who no longer want to work with LRQA Ensure upkeep and maintenance of procedures and documents as per LRQA requirements Participate in team meetings Works with Technical Lead & Client Experience Team to effectively investigate customer complaints in accordance with FHS investigation process and make RCA, CAPA, closure recommendations as per laid SOPs’/ procedures within SLA and cascade the learnings within WWI teams Implement mitigation actions of coordinated projects to effectively manage project risks and report and cascade unforeseeable and HSE risks not featured in the risk register to Project Manager Responsible for Quality and Governance for the allocated works Track & report monthly KPIs as per agreed templates /SOPs Work-on staggered timings / shifts (including night shifts), if required, to meet client needs and support the business Perform and fulfil any other / additional responsibilities, accountability assigned Technical / Professional Qualifications / Requirements Minimum bachelor’s in engineering in a relevant technical discipline from a recognised university or institution Minimum Working Experience – 5+ Years Excellent Communication skills Adequate experience in project or inspection coordination activities Working knowledge of inspection, QA/QC, fabrication, and construction industries Adequate know-how of various Industries, equipment, materials, applications Good command of English and local language, both in speaking and writing (Knowledge of other languages such as European and Chinese would be an advantage) Awareness and affinity of working with other cultures Negotiation Skills, Commercial acumen Excellent IT skills – word, excel, PowerPoint, internet, databases and have the ability to compile, analyse and large amount of data Excellent interpersonal skills, good team player, flexible Effective time management with the ability to work accurately under pressure and meet demanding deadline. Pre-Employment Checks If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for purpose of recruiting. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute your consent on this paragraph. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
As a key member of LRQA's back office operations team, you will play a crucial role in providing exceptional support to both internal and external customers. Your responsibilities will include: - Building and maintaining strong relationships with stakeholders, ensuring clear understanding of contractual obligations and customer expectations. - Interpreting contract terms and generating accurate, timely project invoices; escalating service delivery issues when necessary. - Maintaining data accuracy in internal systems and ensuring updates align with customer requirements. - Updating all systems with relevant notes and purchase order details. - Preparing, verifying, and issuing certificates in accordance with agreed service level agreements. - Reviewing and processing subcontractor invoices to meet performance targets. - Supporting team initiatives, contributing to meetings, and taking on tasks as requested by managers. - Collaborating with team members and providing assistance to ensure smooth operations. - Developing a working knowledge of certification products, services, systems, and processes. Qualifications and Requirements: - Bachelor's degree in Commerce, Accounting, or Finance. - Proven experience in accounting or financial operations. - Proficiency in English, both written and verbal. - Working knowledge of SAP is preferred. - Strong communication and interpersonal skills with a customer-centric mindset. - Ability to understand customer needs and deliver effective solutions. - Analytical thinking and problem-solving skills with a proactive approach. - Excellent team collaboration and relationship-building abilities. If successful in securing a role at LRQA, you will be subject to pre-employment checks based on the legal requirements and practices in your country of employment. LRQA is dedicated to creating an inclusive culture that embraces diversity and different perspectives. They believe in creating a safer and more sustainable future, with their employees at the heart of this mission. Join LRQA's diverse team and be a part of making communities better.,
Job ID:42874 Location:[[location_obj]] Position Category:Administration/Business Support Position Type:Contractor Fixed Term Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Key Responsibilities & Requirements: Ensure all pricing calculator/contract won handover information is accurate, going back to Sales/SD/Client Ops teams where information is missing in a timely professional manner. Set up new jobs in BYD following correct process and maintaining communications via the workflow toolsEnsure all documentation required is saved in the right location, with the right naming conventions. Complete new Supplier registration/Supplier change requests in ByD when instructions are received from the SD/Client Ops teams. If sub contractors are utilised on jobs, ensure they are set up correctly with BYD as a supplier, and that invoices are processed in a timely manner (with hours logged as revenue against jobs within the month). Ensure invoice information is accurate and reflects the instructions from the client (for statutory invoices follow the country procedure)Complete housekeeping activities in ByD to ensure data available in the system is updated. Ensure knowledge of systems and processes, through to products and services is kept up to date (attend training where necessary, ensure mandatory training is undertaken in a timely fashion, attend meetings to obtain information as needed). Ensure all information is accurately handed over to the Client Ops/SD teams to enable them to manage client expectations and deal with any problems at source. Focus on continuous improvement – continually work with colleagues across the business to identify improvements to workflows/ways of working with standardisation, simplification, and automation at the heart of the reviews. Prioritise, plan and complete client service delivery tasks in line with global and local business requirements. Support other team members and new staff to transfer knowledge of LRQA products and processes. Actively contribute to team meeting and client service initiatives. Responsible for the escalation of service delivery issues within or ahead of agreed SLAs. Monitor team delivery aligned to agreed KPIs. Technical / Professional Qualifications / Requirements: A degree (or equivalent qualification) in a relevant subject. Experience in backend operations, customer service. Competent in Microsoft Office suite (Word, Excel, PowerPoint) Employment : 1 Year Fixed Term Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
Job ID:41354 Location:Mumbai: Solitaire Corporate Park Position Category:Business Development Position Type:Employee Regular Who are LRQA? LRQA is committed to clients, leading market initiatives, and expertise in risk management. As a global assurance provider, we offer skills in certification, assurance, cybersecurity, inspection, and training. Our focus is on the present, guiding clients toward a safer, sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. Role Overview: LRQA’s mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors such as food, cybersecurity and ESG, making it easier for clients to do business with us through our digital transformation, and ultimately delivering a portfolio of services which make the world a cleaner, more sustainable, and safer place. Our Business Assurance & Inspection Business Unit is a recognised, world-leading professional assurance services organisation. We specialise in management systems compliance, product, system & process certification services with expert advice across a broad spectrum of standards, schemes & business improvement services, including customised training & assurance programs. Reporting into the SAM Sales Manager (HSAM), the purpose of the Strategic Account Manager is to: Develop and win new business with strategic accounts. Build strong relationships with key individuals in client accounts. Lead strategic sales priorities to maximize revenue and growth. Introduce new products and services from acquisitions and development. Support and contribute to strategic bids. Represent colleague’s accounts locally, liaising with Strategic Account Managers to drive sales and pipeline opportunities. Key Responsibilities: Results Driven Delivery Manage Strategic Accounts: Handle a selection of strategic accounts with an initial annual revenue value of £0.5-3m, aiming to grow this significantly year on year. Implementation Strategy: Create and execute strategies for new sales in your accounts, collaborating with LRQA teams. Performance Indicators: Focus on retention, revenue growth, and new logo wins. Account Management Skills Strategic Account Plans: Develop and deliver plans to maximize revenue opportunities in line with group growth objectives. Client Development: Continually develop each client's business focus and strategy, grow the network of influencers, and maintain an active pipeline of opportunities. Team Engagement: Engage proactively with LRQA teams like marketing, Service Delivery (SD), and Service Delivery Support (SDS). Pipeline Management Skills Client Pipelines: Manage pipelines to meet targets, ensuring accuracy in values, sales stages, and closure timelines. Pipeline Correction: Take action to correct and maintain the pipeline to reflect accurate sales forecasts. Preparation and Delivery of Account Plans Account Plans: Ensure strategic accounts have up-to-date, viable plans driving growth initiatives. Prioritization: Use account plans to prioritize opportunities, marketing support, and team efforts. Contract Renewals and RFPs Retention Management: Manage business retention, minimize risk of loss, and re-secure contracts. New Business Opportunities: Play an active role in new business opportunities, either leading or supporting sales. Problem Solving Customized Solutions: Identify problems and provide customized solutions using LRQA products and services. Market Knowledge and Strategic Prioritization Market Knowledge: Maintain strong strategic knowledge of the market to communicate effectively with clients and contribute to LRQA business plans. Contribution to Sales Meetings and Performance Summaries Reports and Summaries: Produce sales and pipeline reports, performance summaries, and updates on project actions. Technical Requirements/ Qualifications Essential: Achieving annual sales targets in a B2B environment with with at least 5 to 8 years minimum experience in TIC industry. Developing sales solutions for large strategic organizations to solve business problems. Growing contract values with large accounts through year-on-year double-digit growth. Fluent communication in English and at least one other business language in your region. Preparing and delivering proposal presentations to senior audiences. Managing quotations, bids, and proposals with knowledge of pricing strategies. Working collaboratively across teams, including marketing, to achieve growth targets. Proficiency in standard IT programs, Salesforce, and proprietary business software. Desirable: Knowledge of the business assurance sector. A degree or equivalent education qualification used in your career. Engineering graduate and MBA is a Plus Should have experience between 12 to 22 Years Location : Mumbai / Gujarat / Delhi / Chennai / Kolkata Pre-Employment Checks If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of recruitment. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute as your consent on this paragraph. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
Job ID:40542 Location:Ahmedabad : Mistry Chambers Position Category:Surveyor Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. Role Purpose Perform surveys and assess the design, manufacture and in-service aspects of engineering assets against agreed Codes, Standards, specifications and procedures, using experience and knowledge appropriate for routine solutions. Key responsibilities Perform technical inspections/assessments against defined specifications/scope and provide advice for service delivery within agreed parameters that include budget constraints and contractual requirements. Produce the deliverable (reports/certificates/documents) within the agreed broad parameters in an appropriate format and take responsibility to review other employees work as requested. Discuss/present deliverable to internal/external client at a senior level and suggest alternative solutions where appropriate. Contribute to internal/external client management as appropriate, by acting as point of contact to effectively manage client and LRQA relationships and make recommendations based on client feedback to improve Service Delivery and to help build the business. Seek new opportunities with existing clients and identify new clients within the region, supporting Sales and Marketing activitiesConduct all activities in line with internal procedures, accreditation schemes, legislation and industry standards. Manage your own, and your team’s, compliance with health and safety rules, instructions, systems and legal requirements to ensure employees are suitably trained and adequate resources are available to work safely. Technical / Professional Qualifications / Requirements Must have a relevant Batchelor’s degree from a recognised University, or equivalent. Will possess sufficient, relevant previous working experience (minimum 8 years) to demonstrate comprehensive understanding of the relevant requirements, knowledge and application. NDE Qualifications – PT, MT, RT & UT Shall be IBR Competent Person. AI qualiification will be an added advantage. Proficiency in English language commensurate with the work (both written and verbal). Effective interpersonal skills Pre-Employment Checks If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of recruitment. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute as your consent on this paragraph. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
As a Business Development professional at LRQA, your role is to expand the client network, increase sales, engage inactive clients, assist sales teams, and acquire new business. This includes generating new client contacts, supporting external sales with leads, securing transactional contracts, collaborating with Operations and Customer Service, and working with marketing to generate high-quality leads. Key Responsibilities: - Proactively engage with customers to identify potential clients. - Utilize Salesforce for tracking leads, analyzing data, and qualifying prospects. - Create new sales opportunities through follow-ups and cold outreach strategies. - Manage active leads within your designated region and understand customer needs. - Stay informed about products, services, and the competitive landscape. - Develop and maintain a comprehensive customer database for effective outreach. - Collaborate with External Sales teams and marketing for lead generation. - Ensure efficient quoting processes and maintain profitability for contracts. - Foster strong relationships with customer service and technical teams. - Collect client feedback and address concerns with internal teams. - Maintain communication with sales colleagues and business development community. - Monitor client meetings, report on competitor activities, and participate in sales reviews. - Represent LRQA at industry events and enhance visibility through presentations. - Adhere to LRQA Governance Procedures and pursue professional development opportunities. - Contribute to enhancing LRQA's reputation and supporting business improvement initiatives. Professional Qualifications / Requirements: - Bachelor's degree with experience in manufacturing, power, or energy sectors. - Minimum 5 years in lead generation, sales/marketing, and client relations with a proven contract acquisition record. - Strong ability to identify client opportunities and execute strategies. - Proficiency in cold calling, effective communication, financial information, and commercial awareness. - Knowledge of sales principles and CRM systems, preferably Salesforce. - Excellent organizational and multitasking skills. - Strong interpersonal skills for influencing clients and colleagues. - Self-motivated and proactive in technical settings. - Ability to analyze market intelligence for strategic sales decisions. - Team player in a global, multicultural environment.,
Job ID:42925 Location:LRQA - Sao Paulo, Alphaville Position Category:Assessors Position Type:Employee Regular Who We Are At LRQA, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs. Supplier transparency is part of LRQA’s DNA to understand risk exposure associated with social compliance issues. We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety. LRQA was the first firm to integrate anonymous worker surveys into the assessment process creating the industry’s first integrated assessment. LRQA has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues. LRQA has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance. When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions. Job Overview at a Glance LRQA is looking for an Assessor Team Lead, Responsible Sourcing, in Brazil for an excellent opportunity to work in a multinational organization, that is growing consistently and rapidly. The Team Lead will initially focus on growing a network of trusted assessors (both full-time and contractors) and ensuring consistency and delivery. Then the team lead will also support growth in region by interacting and devising strategies for growth with the responsible sourcing leadership. Who You Are Are you thrilled by the idea of working in a business that aims to tackle the world’s biggest challenges? Do you want to work: on environmental, social and governance issues with an amazing team of like-minded creative thinkers in a fast-paced dynamic environment for some of the biggest and most forward-looking brands in the world Responsibilities Team Leadership & Development Supervise and mentor audit staff, providing training and performance feedback Allocate resources and manage audit schedules in discussion with the scheduling team Foster a culture of continuous improvement and accountability Shadow full-time and contractor audit staff in line with global quality requirements during onboarding and at least annually Build and maintain a relationship with high performing contractors Support contractors and staff maintaining and/or getting necessary certifications (e.g. CSCA status) Ensure audit staff meet key performance indicators as well as APSCA requirements Continuous Improvement and growth Support sales leadership on recommendations on pricing and other strategic initiatives for corporate and direct to factory sales Liaise on the team’s behalf to make suggestions for process improvements and support implementation of the changes Answer key technical questions from internal and external stakeholders as they arise Audit Planning & Execution Conduct audits as needed Book travel in accordance with assigned schedule Conduct an opening meeting with management outlining scope and client expectations Interview management to understand facility practices Conduct a facility walkthrough to observe facility practices Review documentation that demonstrates practices Interview workers (ideally in native language or with the use of a translator) in a sensitive but impartial way to verify and explore practices Triangulate data across data sources to come to an informed conclusion on practices • Presenting results to facility management Advise companies on ways to improve working conditions for workers Write comprehensive reports in English (and local language CAPs) for each assessment, in a timely and accurate manner Provide clients, facility, vendor, and fellow staff necessary clarifications on the audit results or the report in a professional, timely, and accurate manner Finally, meet Key Performance Targets related to report turnaround time, report quality, and budget. Qualifications 4-year college degree in a major of Law, HR, Occupational Health and Safety or Environment /Advanced degree is preferred Minimum five (5) years of experience in social compliance auditing Minimum 200 social compliance audit days (verifiable) CSCA Auditor Status Must have valid driver’s license Ability to travel 70% of the time Strong business acumen Solutions oriented and customer oriented Effective problem solving and negotiation skills Excellent verbal and written English and Spanish Adaptable and flexible Comfortable in various industries e.g. manufacturing, food & beverage High degree of proficiency with Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools Maintains a global perspective and is culturally sensitive and aware Highest level of personal and professional integrity and ethics. Comfortable with confrontation, with a diplomatic and easy demeanor Ability to operate in a multi-cultural environment with persons of varying socio-economic status Ability to handle sensitive and confidential information. SA8000 Auditor Certification, RBA, BSCI Certification or equivalent is a plus Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).