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Think Founders
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Subject Matter Expert - Demo & Charges

Subject Matter Expert - Demo & Charges

7 - 10 years

|

2 - 5 Lacs

Posted:8 hours ago| Platform:

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Skills Required

Charge Posting Demo Entry Charge Entry Process Associate Process Executive Revenue Cycle Management Billing Executive US Healthcare Subject Matter Expert Medical Billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Description of the position/role:

The Subject Matter Expert works closely with Group Lead / Team Lead in streamlining procedures applying technology and industry standards.
Will be responsible for meeting the set SLAs with respect to Productivity, Quality & Attendance.
Coordinate with Group Lead / Team Lead in mentoring the team.
Reports to Team Lead / Assistant Manager.

Requirements:

Graduates / Diploma Holders
Need to have a radial understanding of Charge Entry, Demo Entry and Charge Posting.
5 - 8 years of experience in US Medical Billing.
Should have worked for minimum 2 years as a Sr. Executive.
Confident and Eloquent in written and verbal communication.
Should have Analytical Reasoning and be a Team Player.
Sound knowledge and hands-on experience with MS Office tools.

Essential Functions / Tasks:

Production expectation: 100%
Ensures to meet expected production & agreed as per SLA is met.
Ensures that the assigned accounts are completed with quality standards.
Ensures that the target is achieved & approach leads to assistance if there is any challenge.
Identify and escalate issues to the Assistant Manager.
Assist new users in day-to-day work and mentor them as per the process.

Other Requirements/Skills Required:

Understand the client requirements and specifications of the process.
Meet the productivity targets of clients within the stipulated time (Daily/Weekly/Monthly).
Ensure that the deliverables adhere to client expectations and meet quality standards.
Prepare and maintain status reports for the team.
Verify error logs placed in the path and maintain reports daily.
Attending client training and meetings to calibrate amongst the team members.
Complete the work allocated and report to the Group Lead / Assistant Manager.

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