Designation: Student Support Executive NOTE - Must be UPSC aspirant Working Days - 6days Working Hours - 9 hours Experience : 1 - 3 Years KRA in order of importance: 1. Resolving student's issues through email and over the phone. 2. Keeping online records and maintaining the data of students' requests 3. Handling concerns related to batch shift, mode shift, batch transfer, course transfer, refund, online access, contact details update, session transfer cases, and center change. 4. Coordinating with different teams and centers to resolve student concerns 5. Issuing permission cards to students 6. Sending login credentials or group link to all newly enrolled students on a daily basis Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

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Student Support Executive