Strategic Account Manager - SAAS Sales - Domestic markets : North

Qualitykiosk Technologies Private Limited

5 - 10 years

1 - 4 Lacs

gurgaon haryana india

Posted:8 hours ago| Platform: Foundit logo

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Skills Required

strategic account management consultative sales

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Prepare long-term and short-term goals and account objectives to
run with the Account Management practice for Strategic Accounts
.
Build trust and long-term relationships
with clients, being viewed as consultant / partner to discuss the vision / plans well ahead of time. To
ensure strong knowledge of clientele by mapping, interacting
at various levels and various departments with superior customer service skills.
To
run with various strategic initiatives in parallel
, be
organized
and
able to create multiple timelines, budgets, and schedules, own it and drive it along with Delivery Program and Project managers
. Able to analyse problems and strategize for better solutions with various squads within the account team of QualityKiosk.
Present trend to client
and internal management stakeholders for sales, revenue, pipeline and other important initiatives.
Present reports
on account progress, quotas, and goals to senior leadership and stakeholders.
Keep apprised of latest concepts
to be discussed and generate business value to client, co-creating of solutions with client by identifying unsaid needs.
Creating 3-5 years contract
with rate negotiations,
moving the annual contracts to long term contracts.
Customer satisfaction index (CSI) to be maintained as always green
, intervention and driving any course corrections to ensure the CSI index is green

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