Store Supervisor

Role Overview: As a Store Supervisor, your main responsibility is to oversee daily store operations to ensure exceptional customer experience, efficient workflow, and achievement of sales goals. You will play a crucial role in supporting the Store Manager by supervising staff, maintaining store standards, and ensuring company policies are followed consistently. Key Responsibilities: - Assist in opening and closing the store, ensuring all procedures are followed. - Oversee daily store activities, including merchandising, inventory control, cash handling, and housekeeping. - Monitor stock levels, assist with replenishment, and coordinate inventory counts. - Ensure the store is clean, organized, and compliant with company standards. Team Leadership: - Supervise and support sales associates during shifts. - Train and onboard new employees on customer service, product knowledge, and store systems. - Provide guidance, coaching, and feedback to improve staff performance. - Delegate tasks and monitor productivity to meet operational goals. Customer Service: - Deliver excellent customer service and resolve customer concerns promptly. - Ensure staff engage customers with professionalism and product knowledge. - Handle escalated customer issues and returns efficiently. Sales & Performance: - Assist in achieving store sales targets and KPIs. - Monitor sales floor performance and suggest improvements. - Support promotional activities and ensure proper implementation of visual merchandising standards. Compliance & Safety: - Ensure adherence to company policies, security procedures, and loss prevention practices. - Maintain a safe working environment for team members and customers. - Report incidents, safety hazards, or operational issues to management. Qualification Required: - Previous experience in retail management or a similar role preferred. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Knowledge of inventory control and merchandising practices. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. Please note that this job is full-time and permanent, offering benefits such as health insurance, leave encashment, and provident fund. The work location is in person. ,