Store Operations Manager

Role & responsibilities

Store Operations Management

Important Note: Candidate must in jewelry background.

• Oversee day-to-day operations of the jewelry store.
  
• Ensure store cleanliness, display, and security standards are maintained.
  
• Manage stock levels and ensure timely replenishment.
  

2. Sales & Customer Service

• Drive sales to achieve monthly Achievements.
  
• Ensure excellent customer service and resolve escalated complaints.
  
• Build long-term relationships with high-value customers.
  

3. Team Management

• Supervise, train, and motivate sales staff.
  
• Allocate responsibilities and monitor staff performance.
  
• Conduct regular team meetings and provide feedback.
  

4. Inventory & Stock Control

• Monitor gold, diamond, and other jewelry inventory.
  
• Ensure accurate stock handling, billing, and record-keeping.
  
• Prevent stock loss through strict security and audit measures.
  

5. Compliance & Security

• Ensure compliance with company policies and statutory requirements.
  
• Oversee store security measures, including safe handling of jewelry and cash.
  
• Coordinate with accounts for accurate reporting and daily closing balances.
  

6. Reporting & Coordination

• Submit daily/weekly/monthly sales and performance reports to management.
  
• Coordinate with head office for promotions, offers, and marketing activities.
  
• Implement new policies and procedures as per management instructions.
  

7. Customer Engagement & Marketing

• Plan and execute in-store promotions and festive events.
  
• Ensure visual merchandising standards attract customers.
  
• Collect customer feedback for service improvement.

Note:

• Immediate Joiner first Preference.

• Contact HR-Anu - 8925535761 , Email: Anu.hr@theamethyststore.com

• Important Note: Candidate must in jewelry background.