7 - 10 years

8 - 11 Lacs

Posted:3 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Broadway

Broadway is redefining how India shopsan experiential, premium retail destination that blends product discovery, digital-first brands, culture, and community. We bring together the best of fashion, beauty, wellness, home, and more under one roof, delivering immersive shopping journeys.

high-performance Store Manager

Role Overview

Store Manager of our Mumbai Flagship

Key Responsibilities

1. Store Operations & Excellence

  • Own end-to-end store performance: footfall, conversion, category performance, ATV, basket size, and profitability.
  • Maintain Broadway’s visual and operational standards at all times—flawless floor hygiene, VM, and brand representation.
  • Oversee backend functions like inventory control, replenishment, billing, safety, and loss prevention.

2. Multi-Category Ownership

  • Ensure smooth functioning across diverse departments—

    clothing, footwear, beauty, accessories, wellness, home, and gifting

    .
  • Coordinate with brand teams and internal category heads for launches, activations, and display enhancements.
  • Deep-dive into category performance and build weekly plans to boost trials, conversions, and customer engagement.

3. Team Leadership & Culture

  • Lead, coach, and energize a large, diverse store team of 50–80+ employees.
  • Drive strong daily rhythms—briefings, training, reviews, and recognition.
  • Build a strong team culture of ownership, agility, and excellence.

4. Customer Experience

  • Champion Broadway’s promise of an exceptional, elevated, and seamless customer experience.
  • Empower team members to personalize experiences, resolve issues promptly, and go beyond transactions.

5. Brand Partnerships & Events

  • Liaison with key brand partners for VM alignment, in-store promotions, and product trainings.
  • Oversee smooth execution of in-store events, seasonal campaigns, and community-driven experiences.

6. Reporting & Strategy

  • Maintain dashboards, track KPIs, and drive improvement actions.
  • Share strategic inputs with the central team to co-create store growth plans.

What You’ll Need

  • 8–12 years of retail experience, with

    proven leadership in multi-category environments

    (e.g., fashion + beauty + wellness).
  • Strong P&L ownership experience in high-footfall, large-format or premium stores.
  • Experience managing a cross-functional team with 80+ members.
  • Excellent floor presence, customer orientation, and team management.
  • Strong process understanding with the ability to hustle, improvise, and lead from the front.
  • Tech-comfortable—able to work with systems, dashboards, and CRM tools.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You