Store Manager

Roles and Responsibilities

• Manage store operations, including inventory management, stock control, and visual merchandising.
• Ensure efficient use of resources, minimize wastage, and maintain high standards of hygiene and cleanliness.
• Handle customer complaints professionally, resolve issues promptly, and provide excellent customer service.
• Supervise sales team members to achieve targets, provide guidance on product knowledge, and handle cash handling responsibilities.
• Maintain accurate records of transactions, stock levels, and other relevant data using SAP or similar systems.

Desired Candidate Profile

• 5-10 years of experience in retail operations with a focus on food processing industry.
• Strong understanding of KPIs (Key Performance Indicators) such as sales growth, customer satisfaction ratings etc. .
• Excellent communication skills for effective customer handling both internally & externally.
• Ability to work independently with minimal supervision while prioritizing tasks effectively.