Posted:5 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Position:

Location:

Department:

Reports To:


Role Summary


  • Responsible for overall store performance and profitability
  • Ensure exceptional customer experience and brand representation
  • Lead the store team to achieve sales, operations, and service excellence


Key Responsibilities


  • Achieve monthly and annual sales targets
  • Monitor KPIs: ATV, UPT, Conversion %, Bill Value
  • Drive upselling, cross-selling, and customer engagement
  • Ensure high-quality customer service at all times
  • Handle escalated customer concerns and resolve issues
  • Build customer loyalty and repeat business
  • Conduct performance reviews and team meetings
  • Maintain a productive and motivated team environment
  • Oversee daily store operations and SOP adherence
  • Manage cash handling, billing, and daily reconciliation
  • Maintain compliance with audit and security guidelines
  • Maintain attractive and organised product displays
  • Prepare daily/weekly/monthly business reports


Qualification & Experience

  • Graduate; MBA preferred
  • 4–7 years of retail experience, including 2+ years in a Store Manager role
  • Experience in premium/luxury retail preferred
  • Willingness to work in mall/store shift timings, weekends & holidays

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You