0 - 2 years
0 Lacs
Posted:3 weeks ago|
Platform:
On-site
Full Time
Company: Panna Jewellers Exclusive
About Us:
Panna Jewellers Exclusive is a premium jewellery brand known for its heritage craftsmanship and innovative lightweight designs. As we continue our ambitious expansion, we are looking for a dynamic and experienced Store Manager to lead our flagship store and drive rapid growth.
Key Responsibilities:
* Business Leadership:
-Lead end-to-end operations of a high-turnover jewellery store (₹150Cr+ scale).
-Drive revenue growth while maintaining exceptional customer experience.
-Analyse sales trends, customer behaviour, and inventory movement to make strategic decisions.
* Team Management:
-Lead and motivate a high-performing team of sales professionals.
-Define KRAs, monitor performance, and implement training plans to upskill the team.
-Foster a culture of discipline, accountability, and excellence.
* Expansion & Growth:
-Implement strategies to grow the business across regions, including customer acquisition and retention plans.
-Work closely with the leadership team on new store launches and cross-regional marketing initiatives.
* Operational Excellence:
-Develop and deploy Standard Operating Procedures (SOPs) across departments – sales, billing, security, customer service, inventory.
-Ensure processes are optimized for scale, speed, and efficiency.
* Customer Experience:
-Maintain the highest standards of in-store customer experience.
-Address escalations, build strong client relationships, and implement loyalty initiatives.
Required Qualifications & Skills:
* Proven experience in managing a ₹150Cr+ annual turnover in retail (preferably jewellery or luxury).
* Prior leadership role at a reputed jewellery brand like Tanishq, Malabar, PMJ, Kalyan, or similar.
* Strong record of scaling business operations across regions.
* Excellent people management and leadership skills.
* Passion for process-building and operational efficiency through SOPs.
* Deep understanding of luxury retail customer psychology.
Note- Candidates with Jewellery Retail Experience will be preferred only. Marketing Experience is a plus.
Interested Candidates can contact Nupur- 8168972635
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Experience:
Location:
Work Location: In person
Application Deadline: 10/07/2025
Expected Start Date: 15/07/2025
Pje Jewels Pvt Ltd
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