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Store Manager

Freshcartons Retail And Distribution

3 - 7 years

3 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Store Management Store Supervision Store Operations

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Job Type

Full Time

Job Description

Role & responsibilities Store Operations:- Oversee the daily operations of the grocery store, including opening and closing procedures. Ensure all store departments are well-stocked and organized, including fresh food, produce, dairy, dry goods, etc. Maintain store cleanliness and hygiene in accordance with health and safety regulations. Ensure product quality and freshness, with appropriate handling and rotation of inventory. Staff Management:- Recruit, hire, train, and supervise staff, including department managers, cashiers, stockers, and clerks. Schedule shifts and manage labor costs to ensure adequate staffing levels while controlling overtime. Provide leadership, guidance, and support to the team, fostering a positive work environment. Conduct performance reviews and provide coaching and development opportunities. Customer Service:- Ensure a high level of customer satisfaction by providing exceptional service and resolving customer complaints or issues. Train staff on customer service protocols and best practices. Monitor the store floor for any issues that may impact the customer experience and take corrective action as needed.

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